Customer Service Ambassador

4 weeks ago

London, Greater London, United Kingdom Notting Hill Genesis Full time

About the Role


We are seeking a highly motivated and customer-focused Concierge Officer to join our team at Notting Hill Genesis. This is an exciting opportunity to work in a dynamic and fast-paced environment, providing exceptional customer service to our residents.


The successful candidate will be the main point of contact for residents, providing assistance on the ground and building strong relationships with them. You will be responsible for delivering efficient and high-quality customer service to our residents, visitors, and contractors, ensuring the smooth running of the estate.


About Us


Notting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners. We are both a landlord and a developer, with more than 60,000 existing homes and 10,000 more in our pipeline. Our mission is to provide safe, clean, and enjoyable homes for our residents.


What You'll Do


You will be working closely with the Estate Operations Manager to deliver outstanding estate services while upholding NHG's Placemaking principles. Your key responsibilities will include:



  • Providing a high level of customer service to a variety of residents, including diagnosing issues, providing advice, and resolving basic or complex problems.
  • Acting as an effective liaison between residents, estate management, and property management teams.
  • Coordinating the day-to-day running of the concierge desk, including maintaining excellent relationships with residents and offering an empathetic concierge service.
  • Carrying out regular patrols of the buildings to ensure safety and uphold/monitor cleaning standards.

Your Skills and Qualifications


To be successful in this role, you will need to have:



  • Strong interpersonal skills and a passion for excellent customer service.
  • Able to work on a shift pattern, including days and weekends.
  • A commitment to delivering efficient and high-quality customer service.

What's in it for You?


In return for your hard work and dedication, you will receive:



  • A competitive salary of £25,000-£30,000 per annum, depending on experience.
  • An excellent annual leave allowance and flexible working opportunities.
  • A generous pension scheme and enhanced maternity, paternity, and adoption pay.
  • Employee assistance, health cash plan, staff discounts, and interest-free loans.
  • Lifelong learning opportunities to help you achieve and maximise your potential.

How to Apply


If you are interested in this exciting opportunity, please submit your application now. We welcome applications from everyone and actively monitor the diversity of our workforce. Please note that this post is exempted under the Rehabilitation of Offenders Act 1974 and appointment to this post will be conditional upon the receipt of a satisfactory response to a Basic check via Disclosure and Barring Service (DBS).

  • Customer Service Ambassador

    4 weeks ago

    London, Greater London, United Kingdom Sodexo Full time

    Company OverviewSodexo, a leading provider of food and facilities services, is seeking a skilled Customer Service Ambassador to join our dynamic team.As a Customer Service Ambassador, you will be part of a vibrant community that values its employees and strives to deliver exceptional service to its customers.

  • Customer Service Ambassador

    2 weeks ago

    London, Greater London, United Kingdom Great Western Railway Full time

    Customer Service OpportunityWe are seeking a Customer Service Ambassador to join our team at Great Western Railway (GWR). As a key representative of our brand, you will be responsible for providing exceptional customer service and promoting GWR products onboard trains.This role is ideal for individuals who enjoy working in a fast-paced environment and have...

  • Customer Service Ambassador

    2 weeks ago

    London, Greater London, United Kingdom Big Bus Tours Full time

    **Job Title:** Customer Service Ambassador**Estimated Salary:** $40,000 - $60,000 per yearWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Ambassador. In this role, you will be responsible for providing exceptional service to our customers, promoting our products and services, and achieving sales...

  • Customer Service Ambassador

    3 weeks ago

    London, Greater London, United Kingdom The Juice Plus+® Company EMEA Full time

    Job Title: Customer Service AmbassadorThe Juice Plus+ Company EMEA is seeking a highly skilled Customer Service Ambassador to join our team.Job SummaryThe Customer Service Ambassador will provide dedicated support to our Juice Plus+ Partner & Customer community primarily via email.Key ResponsibilitiesRespond to Partner & Customer inquiries in a timely and...

  • Customer Service Ambassador

    3 weeks ago

    London, Greater London, United Kingdom Ki Insurance Full time

    We are seeking a skilled Customer Service Ambassador to join our team at Ki Insurance. This role will provide exceptional hospitality and fine dining experiences for meetings and events, including catering services.The ideal candidate will have previous experience in a professional customer service environment and be able to demonstrate the ability to...

  • Customer Service Ambassador

    4 weeks ago

    London, Greater London, United Kingdom Rapport Guest Services Full time

    About Rapport Guest ServicesRapport Guest Services is a dynamic and customer-focused organization seeking a skilled Customer Service Ambassador to join our team.

  • Customer Service Ambassador

    1 week ago

    London, Greater London, United Kingdom Royal Lancaster London Hotel Full time

    Customer Service AmbassadorThe Royal Lancaster London Hotel is seeking a Customer Service Ambassador to join our Front Office team on a permanent basis. As a Customer Service Ambassador, your main duties and expectations for the role will include:Providing a friendly and efficient welcome using guest names and information provided by a property management...

  • Customer Service Ambassador

    2 weeks ago

    London, Greater London, United Kingdom Kurt Geiger Full time

    Job OverviewWe are seeking a highly skilled Customer Service Ambassador to join our team at Kurt Geiger. As a Key Holder, you will be responsible for ensuring exceptional customer service standards while maintaining store visual standards.

  • Customer Service Ambassador

    3 weeks ago

    London, Greater London, United Kingdom Citygate Automotive Ltd Full time

    **Job Title:** Customer Service Ambassador**About Us:Citygate Automotive Ltd is a leading automotive company committed to delivering exceptional customer experiences.**Salary & Benefits:We offer a competitive salary of £25,000 - £30,000 per annum, along with a range of benefits including high street discounts, employee assistance programme, purchase,...

  • Customer Service Ambassador

    2 weeks ago

    London, Greater London, United Kingdom Bannatyne Full time

    **Job Title:** Customer Service Ambassador**Salary:** £18-20 per hourWe are seeking a highly motivated and enthusiastic individual to join our team as a Customer Service Ambassador at one of our prestigious health clubs in Chingford. As a key member of our facilities team, you will play a vital role in ensuring the highest standards of cleanliness and...

  • Customer Service Ambassador

    2 weeks ago

    London, Greater London, United Kingdom Clermont Hotel Group Full time

    Job Title: Customer Service AmbassadorAn exciting opportunity has arisen for a Customer Service Ambassador to join our team at the Clermont Victoria, a luxury 4-star deluxe hotel in the heart of London.As a key member of our front-of-house team, you will provide exceptional service to guests, responding to their queries and concerns with a smile. Your warm...

  • Customer Service Ambassador

    2 weeks ago

    London, Greater London, United Kingdom Marks & Spencer Plc Full time

    Job Title: Customer Service AmbassadorWe are seeking a customer-focused individual to join our team as a Customer Service Ambassador. This role involves providing exceptional service to customers, ensuring their needs are met, and exceeding their expectations. As the face of our business, you will be responsible for representing our brand values and...

  • Customer Service Ambassador

    1 month ago

    London, Greater London, United Kingdom Iceland Full time

    About the RoleWe are seeking an exceptional Customer Service Ambassador to join our team as a Home Delivery Driver. As an ambassador for Iceland, you will be responsible for delivering shopping to customers' doors, providing exceptional levels of customer service, and connecting directly with our customers.Key responsibilities will include:Delivering...

  • Customer Service Ambassador

    3 weeks ago

    London, Greater London, United Kingdom Park Plaza Full time

    Role OverviewWe are seeking a skilled and enthusiastic Customer Service Ambassador to join our team at Park Plaza. As the first point of contact for our guests, you will play a crucial role in delivering exceptional customer experiences that leave a lasting impression.

  • Customer Service Ambassador

    2 weeks ago

    London, Greater London, United Kingdom Gymbox Full time

    Gymbox, a vibrant and dynamic fitness club with multiple locations in London, is seeking a charismatic and customer-focused individual to join its Reception Team as a Customer Service Ambassador. In this exciting role, you will be responsible for creating a warm and welcoming atmosphere for members and guests, ensuring their every need is met with a smile....

  • Customer Service Ambassador

    3 weeks ago

    London, Greater London, United Kingdom SSP Group Full time

    Location: Victoria Station, London SW1W 9SASalary: £11.86 - £13.06 per hour (dependent on shift pattern)About the RoleWe are seeking a skilled and enthusiastic Customer Service Ambassador to join our team at Leon in Victoria Station.Key Responsibilities:Engage with customers and provide exceptional customer serviceMaintain a clean and safe environment for...

  • Customer Service Ambassador

    3 weeks ago

    London, Greater London, United Kingdom Caravan Restaurants Full time

    We are seeking a Customer Service Ambassador to join our team at Caravan Restaurants. This is an exciting opportunity to work in a fast-paced environment, delivering exceptional customer experiences and playing a key role in the success of our business.As a Customer Service Ambassador, you will be responsible for providing top-notch service to our customers,...

  • Customer Service Ambassador

    2 weeks ago

    London, Greater London, United Kingdom One Avenue Group Full time

    About the RoleWe are seeking a highly motivated and enthusiastic individual to join our team as a Customer Service Ambassador. In this role, you will be responsible for delivering exceptional customer service to our clients and their guests.As a Customer Service Ambassador, you will be the first point of contact for our clients, providing a warm and...

  • Customer Service Ambassador

    3 weeks ago

    London, Greater London, United Kingdom Marks & Spencer Plc Full time

    Job Title: Customer Service AmbassadorSalary: £37,500 per annumThis is an exciting opportunity to join our Marks & Spencer Plc team as a Customer Service Ambassador. As a key member of our café and shop floor team, you will be responsible for delivering exceptional customer service, championing new ways of working, and contributing to store sales and cost...

  • Customer Service Ambassador

    4 weeks ago

    London, Greater London, United Kingdom Sticks'n'Sushi Full time

    We are seeking a skilled and charismatic Customer Service Ambassador to join our Front of House team at Sticks'n'Sushi in White City, London.As a Customer Service Ambassador, you will be the face of our brand, ensuring that every guest has an exceptional dining experience. With a passion for delivering outstanding customer service, you will be responsible...