Aviation Operations Manager

1 month ago


London, Greater London, United Kingdom Travel Trade Recruitment Full time

Travel Trade Recruitment Limited is seeking an experienced Aviation Operations Executive to join their team in Central London. The ideal candidate will excel in customer service, be goal-oriented, and possess a passion for aviation. The role requires a commitment to work on-call hours outside the office. Ultimately, you should contribute to high-quality customer service and meet operational and sales targets.

Key Responsibilities:
  • Manage all aspects of charter trips from liaising with external partners such as aircraft operators, FBOs, handling companies, catering, ground transportation, and other external travel partners.
  • Coordinate with internal teams to ensure seamless execution of charter trips.
  • Develop and maintain strong relationships with external partners to ensure high-quality service delivery.
Requirements:
  • At least 2 years' experience in an operations role, preferably in aviation or dealing with HNW individuals.
  • Hands-on experience with CRM software and MS Office (MS Excel & Zoho in particular).
  • Excellent English language skills, including advanced spelling and grammar that will enable you to communicate clearly with your customers.
  • You're able to maintain accuracy, strong attention to detail, and deliver punctually even when working under pressure.
Desired Skills:
  • Desired (but not essential) previous working experience within an aviation company.
  • Familiar with European aviation.
  • European Language.
Benefits / Office info:
  • Competitive salary + commission.
  • 25 days per annum annual leave plus UK Bank Holidays.
  • Summer Fridays, early close at 1pm.
  • Private Medical Cover.
  • Cycle to Work Scheme.
  • Season ticket loan.
  • Dog friendly office.


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