Call Center Associate

3 weeks ago


Bathgate, United Kingdom Sureserve Group Full time
Join Our Team

We are seeking a highly motivated Call Center Associate to join our team. As a Call Center Associate, you will be responsible for providing exceptional customer service to our clients and ensuring that all customer inquiries are resolved efficiently and effectively.

Main Responsibilities:

  • Respond to customer inquiries via phone and email
  • Provide solutions to customer complaints and issues
  • Collaborate with internal teams to ensure seamless communication and issue resolution

Requirements:

  • Previous experience in customer service or a related field
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment

What We Offer:

  • $23,400 per year
  • 37.5 hours per week
  • Enhanced Disclosure Check
  • Employee Assistance Programme
  • 32 days annual leave


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