Technical Solutions Specialist

1 month ago


Clevedon, North Somerset, United Kingdom Yoh Full time

Role Overview

We are seeking a skilled Technical Solutions Specialist to join our team at Yoh Solutions. As a key member of our engineering team, you will play a crucial role in bridging the gap between technical solutions and customer needs.

Key Responsibilities:

  1. Collaborate with the sales team to provide technical expertise and ensure all customer needs are met throughout the sales journey.
  2. Present and demonstrate technical solutions to customers, highlighting the product's capabilities and aligning them with the customer's requirements.
  3. Engage with clients to address their technical questions, providing clear, accurate, and timely responses.
  4. Develop well-structured, detailed proposals and quotations, tailored to specific client needs and project requirements.
  5. Build long-term relationships with clients, ensuring continued support and customer satisfaction, while identifying opportunities for future sales.
  6. Maintain a deep understanding of the company's products and services to accurately position them against competitor offerings and industry trends.
  7. Stay up-to-date with industry changes, technological advancements, and competitors to offer strategic insights and advice to both clients and internal teams.
  8. Work with the engineering team to refine and improve product offerings based on customer feedback and technical insights.
  9. Support the creation of technical marketing materials and internal resources to enhance the sales process.

Key Skills and Experience:

  1. Demonstrated experience in a technical or engineering role, with a strong customer focus.
  2. Proven ability to work in customer-facing environments, providing solutions and technical advice.
  3. Excellent communication and presentation skills, capable of simplifying complex technical concepts for a broad audience.
  4. Strong analytical and problem-solving abilities, with a high level of attention to detail.
  5. Experience interpreting technical documentation, drawings, and specifications.
  6. Ability to work collaboratively in cross-functional teams to deliver the best possible customer outcomes.

Why This Opportunity?

This is a unique chance to make a real impact in a forward-thinking team. If you're passionate about technology and enjoy working with clients to find solutions that make a difference, this role could be perfect for you.



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