Technical Solutions Specialist
1 month ago
Role Overview
We are seeking a skilled Technical Solutions Specialist to join our team at Yoh Solutions. As a key member of our engineering team, you will play a crucial role in bridging the gap between technical solutions and customer needs.
Key Responsibilities:
- Collaborate with the sales team to provide technical expertise and ensure all customer needs are met throughout the sales journey.
- Present and demonstrate technical solutions to customers, highlighting the product's capabilities and aligning them with the customer's requirements.
- Engage with clients to address their technical questions, providing clear, accurate, and timely responses.
- Develop well-structured, detailed proposals and quotations, tailored to specific client needs and project requirements.
- Build long-term relationships with clients, ensuring continued support and customer satisfaction, while identifying opportunities for future sales.
- Maintain a deep understanding of the company's products and services to accurately position them against competitor offerings and industry trends.
- Stay up-to-date with industry changes, technological advancements, and competitors to offer strategic insights and advice to both clients and internal teams.
- Work with the engineering team to refine and improve product offerings based on customer feedback and technical insights.
- Support the creation of technical marketing materials and internal resources to enhance the sales process.
Key Skills and Experience:
- Demonstrated experience in a technical or engineering role, with a strong customer focus.
- Proven ability to work in customer-facing environments, providing solutions and technical advice.
- Excellent communication and presentation skills, capable of simplifying complex technical concepts for a broad audience.
- Strong analytical and problem-solving abilities, with a high level of attention to detail.
- Experience interpreting technical documentation, drawings, and specifications.
- Ability to work collaboratively in cross-functional teams to deliver the best possible customer outcomes.
Why This Opportunity?
This is a unique chance to make a real impact in a forward-thinking team. If you're passionate about technology and enjoy working with clients to find solutions that make a difference, this role could be perfect for you.
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