Customer Liaison Officer
5 days ago
About the Role
We are seeking an exceptional Liaison Officer to provide outstanding service and support through our local teams, who understand the importance of working together for the local community. This role requires a Customer Focused individual to positively represent Mears, working closely with the contract operational team and customers daily.
Key Responsibilities:
- Deliver excellent service and support to our customers through proactive communication and front-facing support
- Provide advice and guidance to customers as required, ensuring their needs are met
- Work closely with the contract operational team to deliver a seamless service
Requirements:
- Full UK driving license
- Previous experience in a customer-focused role
- Excellent IT skills
- Good communication and interpersonal skills
Benefits we can offer you:
- 25 days annual leave plus bank holidays
- Annual Mears Fun Day - A celebration of our team's hard work and dedication
- Volunteering Leave - Mears supports employees to undertake paid volunteering in the community
- Staff perks with Mears Rewards - Discounts and offers to enhance your work-life balance
- Family friendly policies
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