Customer Service Coordinator
3 days ago
Alfred H Knight is a totally independent, family-owned business spanning five generations. Our global network of strategically placed offices and laboratories enables global trade by providing independent inspection, analysis, and consultancy services to the metals and minerals, solid fuels, and agriculture industries.
A Competitive Salary PackageWe are offering an excellent opportunity with a salary of £30,000 - £40,000 per annum, including a pension, life assurance, and an employee assistance programme.
Job DescriptionThis role involves acting as the primary liaison between clients, laboratories, and test centres. The successful candidate will ensure the delivery of our high-quality service by maintaining effective communication and coordination among all parties involved. Additionally, this role involves performing various administrative tasks to guarantee the smooth and efficient operation of our services.
Key Requirements- Possess strong verbal and written communication skills, ensuring clarity and confidence in all interactions.
- Exhibit strong competency in using MS Office packages, including Word, Excel, PowerPoint, and Outlook.
- Display meticulous attention to detail, ensuring accuracy and precision in all tasks and communications.
- Ability to identify errors or inconsistencies and take appropriate corrective actions.
- Maintain high standards of quality in all work outputs.
- Demonstrate the ability to work effectively as part of a team, fostering a collaborative and supportive environment.
- Proactive in taking initiative when required, identifying opportunities for improvement and acting upon them.
We have honed and carefully crafted our reputation. Delivering knowledge and professionalism in all aspects of weighing, sampling, and analysis. We thrive by continuing to re-invest in our facilities, technology, and people.
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