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Customer Liaison Officer

1 month ago

Rotherham, Rotherham, United Kingdom Mears Full time

About the Role

We are seeking a Customer Liaison Officer to deliver exceptional service and support through our local teams, who understand the importance of working together for the local community.

To positively represent Mears, working closely with the contract operational team and customers daily. Provide front-facing support and advice as required, delivering proactive communication throughout the works life cycle. Putting the customer at the heart of everything we do, ensuring we meet the needs of the business, our clients, and our customers.

Key Responsibilities:

  • UK Full Driving licence
  • Previous Experience in a Customer Focused role
  • IT skills
  • Good Communication Skills

Benefits we can offer you

  • 25 days annual leave plus bank holidays
  • Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work
  • Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.
  • Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more
  • Family friendly policies