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Guest Service Director

2 months ago

South Ascot, United Kingdom Ginger Recruitment Services Limited Full time

We are seeking a professional Guest Service Manager to lead our Front of House operations, ensuring an exceptional guest experience from arrival through departure. This role is ideal for a visionary leader who can drive business growth and excellence in customer service.

Key Responsibilities:

  • Develop and implement strategies to enhance customer satisfaction and loyalty
  • Lead a team of customer-facing staff to deliver exceptional service and support
  • Collaborate with cross-functional teams to drive business growth and improve operational efficiency
  • Monitor and analyze customer feedback to inform service improvements

Requirements:

  • Proven experience in a customer-facing leadership role
  • Strong business acumen and ability to drive growth and excellence
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks

About Ginger Recruitment Services Limited:

Ginger Recruitment Services Limited is a leading recruitment agency specializing in placing top talent in hospitality and customer service roles. We are committed to delivering exceptional service and support to our clients and candidates.