Energy Advisor

1 week ago

Crawley, West Sussex, United Kingdom Citizens Advice in West Sussex Full time

This role is a vital opportunity to make a real difference in the lives of those struggling with energy costs. As an Energy Advisor, you'll help people navigate the complexities of energy usage and affordability, contributing to the fight against fuel poverty and supporting environmental sustainability.

About Us:
Citizens Advice in West Sussex is a busy local charity that provides comprehensive energy advice to individuals and families facing challenges with energy costs. As an Energy Advisor, you'll play a crucial role in supporting clients, helping them to manage bills, maximise income, and reduce fuel poverty.

Key Responsibilities:

  • Energy Advice Delivery: Provide comprehensive energy advice by phone, in person, and at community events, ensuring clients understand their options for managing energy use and reducing costs.
  • Income Maximisation: Carry out benefit checks and debt assessments to help clients increase their income and better manage their finances.
  • Holistic Support: Explore clients' situations thoroughly, signposting and referring them to other relevant services for additional support as needed.
  • Energy Savings Solutions: Offer advice on energy-saving measures, including insulation, and link clients to available savings programs.
  • Community Engagement: Attend and deliver advice at community events, raising awareness of energy-saving options and supporting vulnerable individuals.

Key Skills and Requirements:

  • People Skills: Strong interpersonal skills, able to build rapport and communicate effectively with a diverse range of people.
  • Digital Skills: Competent in using digital tools to deliver advice and manage casework.
  • Research and Knowledge: Able to research, stay updated with the latest developments in energy advice, and continuously pursue relevant training.
  • Decision Support: Skilled in explaining complex information in a way that is easy to understand, helping clients make decisions confidently.
  • Target-Driven: Comfortable working to set targets and achieving outcomes that benefit clients and the community.

What We Offer:

  • Holidays: 26 days per year (pro rata).
  • Employee Assistance Scheme: Access to confidential support services.
  • Sick and Maternity Pay: Enhanced contractual benefits after a qualifying period.
  • Commitment to learning and development: access to training platforms and professional development.
  • Inclusive Workplace: We are committed to equity, diversity, and inclusion in all aspects of our work.

Our Culture:
Citizens Advice in West Sussex is committed to fostering a work environment that embraces diversity and promotes equity and inclusion. We believe in the power of community and the importance of giving back. We are committed to equity, diversity, and inclusion and encourage people from all backgrounds to apply.

  • Energy Advisor

    1 week ago

    Crawley, West Sussex, United Kingdom Citizens Advice in West Sussex Full time

    Energy Advisor Role OverviewThis role offers a unique opportunity to make a positive impact on the lives of individuals struggling with energy costs. As an Energy Advisor, you will provide expert guidance on energy usage and affordability, contributing to the fight against fuel poverty and supporting environmental sustainability.About UsCitizens Advice in...

  • Energy Advisor

    5 days ago

    Crawley, West Sussex, United Kingdom Citizens Advice in West Sussex Full time

    Energy Advisor Role OverviewThis is a fantastic opportunity to make a real difference in the lives of those struggling with energy costs. As an Energy Advisor, you'll help people navigate the complexities of energy usage and affordability, contributing to the fight against fuel poverty and supporting environmental sustainability.About UsCitizens Advice in...

  • Energy Efficiency Specialist

    6 days ago

    Crawley, West Sussex, United Kingdom Citizens Advice BANES Full time

    As an Energy Advisor with Citizens Advice BANES, you will play a vital role in helping individuals and families manage their energy bills and reduce fuel poverty. Your expertise will be invaluable in providing comprehensive energy advice, conducting benefit checks, and connecting clients to available savings programs.Key Responsibilities:Energy Advice:...

  • Energy Advisor

    2 weeks ago

    Crawley, West Sussex, United Kingdom Citizens Advice Full time

    About the RoleCitizens Advice in West Sussex is seeking an Outreach Advisor to provide advice on benefits and money-related issues. In partnership with local authorities and charities, our advisors work on funded projects, combining co-location and outreach to make a real impact. You will support volunteer development and contribute to social policy by...

  • Energy Advisor

    2 weeks ago

    Crawley, West Sussex, United Kingdom Citizens Advice Full time

    About the RoleCitizens Advice in West Sussex is seeking an Outreach Advisor to provide advice on benefits and money-related issues. In partnership with local authorities and charities, our advisors work on funded projects, combining co-location and outreach to make a real impact. You will support volunteer development and contribute to social policy by...

  • Energy Specialist

    2 weeks ago

    Crawley, West Sussex, United Kingdom Citizens Advice in West Sussex Full time

    Energy Advisor RoleThis is a fantastic opportunity to make a real difference in the lives of those struggling with energy costs. As an Energy Advisor, you'll help people navigate the complexities of energy usage and affordability, contributing to the fight against fuel poverty and supporting environmental sustainability.About the RoleYou will play a crucial...

  • Energy Specialist

    6 days ago

    Crawley, West Sussex, United Kingdom Citizens Advice in West Sussex Full time

    This role is a vital opportunity to make a real difference in the lives of those struggling with energy costs. As an Energy Advisor, you'll help people navigate the complexities of energy usage and affordability, contributing to the fight against fuel poverty and supporting environmental sustainability.About Us:Citizens Advice in West Sussex is a busy local...

  • Service Advisor

    1 month ago

    Crawley, West Sussex, United Kingdom Harwoods Ltd Full time

    Job Title: Service AdvisorAt Harwoods Ltd, we are seeking a highly skilled and customer-focused Service Advisor to join our team. As a Service Advisor, you will play a vital role in delivering exceptional customer service and ensuring a seamless experience for our clients.Key Responsibilities:Provide outstanding levels of customer service and ownership...

  • Service Advisor

    1 month ago

    Crawley, West Sussex, United Kingdom Harwoods Ltd Full time

    Job Title: Service AdvisorAt Harwoods Ltd, we are seeking a highly skilled and customer-focused Service Advisor to join our team. As a Service Advisor, you will play a vital role in delivering exceptional customer service and ensuring a seamless experience for our clients.Key Responsibilities:Provide outstanding levels of customer service and ownership...

  • Service Advisor

    4 weeks ago

    Crawley, West Sussex, United Kingdom Harwoods Ltd Full time

    {"Job Title": "Service Advisor", "Job Description": "Job PurposeThe Service Advisor plays a vital role in delivering exceptional customer experiences at Harwoods Ltd.Key Responsibilities:Provide outstanding levels of customer service and ownership throughout the customer's experience.Ensure seamless communication with the workshop to guarantee a high...

  • Service Advisor

    4 weeks ago

    Crawley, West Sussex, United Kingdom Harwoods Ltd Full time

    {"Job Title": "Service Advisor", "Job Description": "Job PurposeThe Service Advisor plays a vital role in delivering exceptional customer experiences at Harwoods Ltd.Key Responsibilities:Provide outstanding levels of customer service and ownership throughout the customer's experience.Ensure seamless communication with the workshop to guarantee a high...

  • Energy Outreach Specialist

    2 weeks ago

    Crawley, West Sussex, United Kingdom Citizens Advice Full time

    About the RoleCitizens Advice in West Sussex is seeking an Outreach Advisor to provide advice on benefits and money-related issues. In partnership with local authorities and charities, our advisors work on funded projects, combining co-location and outreach to make a real impact. You will also support volunteer development and contribute to social policy by...

  • Climate Change and Sustainability Specialist

    2 weeks ago

    Crawley, West Sussex, United Kingdom Citizens Advice Full time

    Be a Force for Change as an Energy AdvisorAt Citizens Advice, we're committed to empowering individuals and families to manage their energy costs and reduce fuel poverty. As an Energy Advisor, you'll play a vital role in addressing the root causes of energy poverty and promoting environmental sustainability.Key Responsibilities:Provide expert energy advice...

  • Senior Mortgage Advisor

    1 month ago

    Crawley, West Sussex, United Kingdom Cubitt & West Full time

    About the RoleWe are seeking a highly motivated and experienced Mortgage Advisor to join our team at Cubitt & West. As a Mortgage Advisor, you will play a crucial role in helping our customers achieve their dream of homeownership.Key ResponsibilitiesMeet with clients to assess their individual circumstances and needsSeek out the best financial and mortgage...

  • Senior Mortgage Advisor

    1 month ago

    Crawley, West Sussex, United Kingdom Cubitt & West Full time

    About the RoleWe are seeking a highly motivated and experienced Mortgage Advisor to join our team at Cubitt & West. As a Mortgage Advisor, you will play a crucial role in helping our customers achieve their dream of homeownership.Key ResponsibilitiesMeet with clients to assess their individual circumstances and needsSeek out the best financial and mortgage...

  • Climate Change and Sustainability Specialist

    2 weeks ago

    Crawley, West Sussex, United Kingdom Citizens Advice Full time

    Be the Change: Energy Advisor RoleAt Citizens Advice, we're committed to making a real difference in the lives of those struggling with energy costs. As an Energy Advisor, you'll play a vital role in helping individuals navigate energy usage and affordability, addressing fuel poverty while supporting environmental sustainability.Key Responsibilities:Provide...

  • Climate Change and Sustainability Specialist

    2 weeks ago

    Crawley, West Sussex, United Kingdom Citizens Advice Full time

    Be the Change: Energy Advisor RoleAt Citizens Advice, we're committed to making a real difference in the lives of those struggling with energy costs. As an Energy Advisor, you'll play a vital role in helping individuals navigate energy usage and affordability, addressing fuel poverty while supporting environmental sustainability.Key Responsibilities:Provide...

  • Energy Outreach Specialist

    2 weeks ago

    Crawley, West Sussex, United Kingdom Citizens Advice Full time

    About the RoleCitizens Advice in West Sussex is seeking an Outreach Advisor to provide advice on benefits and money-related issues. In partnership with local authorities and charities, our advisors work on funded projects, combining co-location and outreach to make a real impact.You will support volunteer development and contribute to social policy by...

  • Energy Outreach Specialist

    2 weeks ago

    Crawley, West Sussex, United Kingdom Citizens Advice Full time

    About the RoleCitizens Advice in West Sussex is seeking an Outreach Advisor to provide advice on benefits and money-related issues. In partnership with local authorities and charities, our advisors work on funded projects, combining co-location and outreach to make a real impact.You will support volunteer development and contribute to social policy by...

  • Sustainability Advisor

    2 months ago

    Crawley, West Sussex, United Kingdom OHES Environmental Full time

    Sustainability AdvisorWest Sussex - HybridPermanent, full-timeAttractive salary + Bonus + Company Vehicle As a Sustainability Advisor at OHES Environmental, you will play a crucial role in our Consultancy Division, delivering expert environmental risk management services to clients, colleagues, and various stakeholders. Your expertise in contaminated land...