Business Administrator

3 weeks ago


Bristol, Bristol, United Kingdom GB035 Mercer (UK) Limited Full time

About the Role

We are seeking an experienced Administrator to join our Healthcare team in either Bristol, Birmingham, or Chichester. This role will provide administrative support to clients and colleagues, working as part of a successful business responsible for advising corporate clients on insured benefits relating to Private Healthcare.

Key Responsibilities

  • Support the consulting team in gathering, organising, entering, and analysing data for client projects
  • Partner with internal and external stakeholders to achieve the best service for clients
  • Deal with client and member queries, with support as appropriate, in line with service level agreements
  • Champion continuous improvement within the team/location
  • Develop and maintain technical and market knowledge
  • Quality check work for junior colleagues
  • Attend client meetings as required
  • Act as a training and technical referral for colleagues

Requirements

  • Previous administrative experience in a professional services environment, preferably in Employee Benefits, Financial Services, or Healthcare
  • Good understanding of Microsoft applications, including Excel, Word, and Outlook
  • Excellent written and oral communication skills
  • Ability to work with numbers
  • Excellent planning and organisation skills, with the ability to work to deadlines
  • Ability to work independently and as a team player, establishing good rapport with clients and colleagues

What We Offer

  • A hybrid working model, with a collaborative working environment in the office 3 days per week and 2 days per week spent working remotely
  • A competitive benefits package, including 25 days annual leave, up to 4 days of flexible bank holidays, excellent pension contributions, private medical cover, life assurance, income protection, employee assistance program, and a range of flexible benefits


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