Ecommerce Product Operations Specialist
2 weeks ago
About Us:
We are a dynamic, personal children's gifting company with a passion for delivering meaningful personalised gifts. Our mission is to help families celebrate special moments and milestones throughout their little ones' lives.
About the Role:
We're seeking a skilled E-Commerce & Trading team member to own the product upload process and drive website operations optimisation. This includes ensuring products are live for key trading periods, reviewing the site for issues, and enhancing the user experience through data-driven decisions.
This role would be suitable for an ecommerce/trading assistant looking to progress and take on more responsibility. If you have a strong ability within Excel, experience working with e-commerce websites, and excellent communication skills, we'd love to hear from you.
Key Responsibilities:
- Owning the product upload process to ensure timely launches and smooth customer experiences
- Regularly reviewing the website to identify and resolve issues with products, pricing, and banners
- Collaborating with marketing and product teams to set up Cart Price and Catalogue Price rules, ensuring a seamless shopping experience
- Working with buying and merchandising teams to enhance the product journey for customers
- Briefing creative teams on required imagery and content
- Day-to-day merchandising of product category pages
- Assisting with the upload of blogs and other website content
Skills and Qualifications:
- Previous Magento 2 experience (training provided)
- Strong Excel skills using v-lookups and building CSV import sheets
- E-commerce website experience, preferably in personalisation
- Understanding of website metrics and data analysis
- Excellent communication and relationship-building skills
- Highly organised approach with prioritisation skills
- Familiarity with web technologies, including HTML, CSS, CMS platforms, and SEO best practices
Why Work with Us?
- A competitive salary range of £30,000 - £35,000pa based on experience, matched with flexible working conditions
- The opportunity to work in a fast-growing company with a collaborative and innovative environment
- Room for professional growth and development
- 25 days holiday + bank holidays
- Employee Assistant Programme
- 2 Volunteer days per year
- Birthday day off
- Summer Hours
- Early finish on payday Fridays
- Staff Discount
- Free on-site parking
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