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Dispute Resolution Specialist

2 months ago

Enfield Town, Greater London, United Kingdom Sanctuary Personnel Ltd Full time
Job Title: Dispute Resolution Officer

Sanctuary Personnel Ltd is seeking a highly skilled and compassionate Resident Relationship Officer to join our team in Enfield. This is a full-time position, and we are offering a competitive salary of £18.76 PAYE and £23.22 per hour.

About the Role:

The Resident Relationship Officer will be responsible for providing support and guidance to residents living in Enfield Council Homes. The role involves working with residents to identify their strengths and develop new pathways for resolution and progression. The officer will work closely with residents to understand their needs and provide tailored support to help them overcome challenges.

Key Responsibilities:
  • Provide emotional support and guidance to residents facing challenges
  • Work with residents to identify their strengths and develop new pathways for resolution and progression
  • Collaborate with residents to understand their needs and provide tailored support
  • Develop and maintain relationships with residents, community groups, and other stakeholders
  • Contribute to the development of policies and procedures to support residents
Requirements:
  • GCSEs A-C or equivalent, including English and Maths
  • 2+ years of experience working in a similar role
  • Clean UK driving license and ability to commute to and from work independently
  • 35 hours per week