Customer Service Representative

2 months ago

Wellingborough, Northamptonshire, United Kingdom Lidl in Deutschland Full time
{"title": "Customer Assistant", "description": "

Overview

Lidl is a dynamic and supportive team where everyone brings something unique to the table. We're collaborative, determined, and we all pitch in to help each other out. Just like you.

As a Lidl Customer Assistant, no two shifts are the same. From restocking shelves to jumping on tills, you'll keep moving, keep business booming, and never be bored. You'll take pride in going the extra mile to keep the store clean, tidy, and organized, working closely with your colleagues and making sure that every customer receives the service they deserve.

In return, we'll give you a competitive hourly pay rate based on equal opportunity and pay structures, with an additional £2.00 per hour for bank holidays and £3.50 per hour for nights, as well as a generous benefits package designed to support your well-being and life outside of Lidl.

We're proud to be supportive teams with big ambitions too, so there'll be plenty of ways for you to progress. With the right training, we'll help you thrive in your role and champion you to succeed in your career here - you could even become a Freshness, Non-Food, or Bakery Specialist.

Key Responsibilities

  • Be a Lidl expert, helping our customers with their questions, queries, and requests
  • Efficiently work deliveries as they arrive in store
  • Passionately provide excellent customer service
  • Proactively keep the bakery topped up by baking fresh goods
  • Expertly merchandise and maintain our middle aisles of Non-Food products

What We're Looking For

  • Experience working in a fast-paced environment
  • Excellent customer service skills
  • Flexibility to start a shift early or finish late
  • A positive approach to changing priorities
  • Drive and passion to work hard and make your store a success
  • A smile on your face and a friendly manner to inspire your team and help our customers

What You'll Get

  • 30-35 days' holiday (pro rata)
  • 10% in-store discount
  • Pension scheme
  • Enhanced family leave
  • Long service award
  • Plus, more of the perks you deserve

Join Our Team

At Lidl, we're committed to supporting our colleagues and helping them succeed in their careers. If you're ready to get stuck in, want to get more out of your career, and make a real difference, find your place at Lidl and apply now.

Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.

"}

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