Insurance Administrator

3 days ago


Norwich, Norfolk, United Kingdom CNA Hardy Full time

Job Summary

CNA Hardy is seeking an Insurance Administrator to provide administrative and technical support to the Underwriting function across all offices.

Key Responsibilities

  • Accurate data entry and booking of premium insurance details onto core business systems.
  • Prepare required policy documentation and demonstrate a proactive approach.
  • Ensure all documents received from respective business partners for New Business are processed and recorded for updating logs.
  • Handle low-level enquiries from Underwriting, Billing & Collections, Re-Insurance, and Claims.
  • Issue policy documentation in line with Contract Certainty requirements.
  • Develop relationships with Underwriters in relevant Lines of Business.
  • Ensure documents are received from customers / Underwriters and are up to standard and correctly classified for filing.
  • Maintain quality control within the team, escalating where necessary.
  • Issue accurate policy documentation to Brokers and Clients.
  • Prepare pre-renewal logs for Underwriters and ensure timely dispatch.
  • Comply with applicable legal and regulatory requirements and ensure documents meet standards.
  • Act as a point of contact and share relevant information with Underwriters and/or Quality & Governance team for customer service issues.
  • Pursue additional duties as assigned.

Requirements

  • Proficiency in Microsoft Office Suite, including Outlook, Excel, and Word.
  • Good interpersonal and communication skills.
  • High levels of attention to detail.
  • Team player with ability to use initiative for problem-solving.
  • Proactive and organised individual.
  • Experience in data entry and document reporting is advantageous.
  • Previous experience in a Commercial / Corporate environment is advantageous.
  • 1-2 years of administration experience preferred but not required.


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