Insurance Administrator
3 days ago
Job Summary
CNA Hardy is seeking an Insurance Administrator to provide administrative and technical support to the Underwriting function across all offices.
Key Responsibilities
- Accurate data entry and booking of premium insurance details onto core business systems.
- Prepare required policy documentation and demonstrate a proactive approach.
- Ensure all documents received from respective business partners for New Business are processed and recorded for updating logs.
- Handle low-level enquiries from Underwriting, Billing & Collections, Re-Insurance, and Claims.
- Issue policy documentation in line with Contract Certainty requirements.
- Develop relationships with Underwriters in relevant Lines of Business.
- Ensure documents are received from customers / Underwriters and are up to standard and correctly classified for filing.
- Maintain quality control within the team, escalating where necessary.
- Issue accurate policy documentation to Brokers and Clients.
- Prepare pre-renewal logs for Underwriters and ensure timely dispatch.
- Comply with applicable legal and regulatory requirements and ensure documents meet standards.
- Act as a point of contact and share relevant information with Underwriters and/or Quality & Governance team for customer service issues.
- Pursue additional duties as assigned.
Requirements
- Proficiency in Microsoft Office Suite, including Outlook, Excel, and Word.
- Good interpersonal and communication skills.
- High levels of attention to detail.
- Team player with ability to use initiative for problem-solving.
- Proactive and organised individual.
- Experience in data entry and document reporting is advantageous.
- Previous experience in a Commercial / Corporate environment is advantageous.
- 1-2 years of administration experience preferred but not required.
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