Customer Experience Innovator

Customer Journey OwnerA unique opportunity has arisen for a skilled Customer Journey Owner to join our team at MERJE. This role offers the chance to shape cutting-edge customer experiences using innovative technologies, including generative AI.We are revolutionizing the industry with our digital credit card and partnerships with major brands. Backed by...

Drive Modernisation and Customer-Focused ChangeWe are seeking an innovative and experienced customer experience leader to transform the way customers interact with and experience services across digital, operational, and strategic channels. As Experience Innovation Leader, you will have the opportunity to redefines customer journeys, modernise outdated...

About UsMusic Tribe Commercial MY Sdn. Bhd. is a renowned leader in the audio industry, driven by a passion for innovation and excellence.Job OverviewWe are seeking a highly skilled Branded Team Leader to spearhead our brand transformation initiatives.Key ResponsibilitiesDevelop Disruptive Strategies: Create innovative plans to drive market growth, customer...

About UsWe are a team of passionate individuals who thrive on delivering exceptional customer experiences at Customer Labs.

Job OverviewWe are seeking an experienced design leader to join our team as Head of Brand and Design. In this role, you will develop and implement a comprehensive design strategy for Unit M, ensuring excellence across product design, UX/UI, and branding.Key Requirements:Proven experience in leading design teams and developing design strategies.Excellent...

Estimated salary range: £80,000 - £90,000 per annum. As a Digital Transformation Leader, you will be responsible for leading the transformation of customer experience across digital platforms, operational channels, and strategic initiatives. With a strong focus on digital innovation, customer insights, and data-driven decision making, you will help us...

Job DescriptionAs a highly motivated and experienced professional, you will have the opportunity to join Smart DCC as a Customer Experience Director. This role is pivotal in ensuring that our customers receive a high-quality service.We are looking for an individual who can provide exceptional vision and leadership to drive strategic engagement with our...

_**Customer Service Representative - Manchester, Deansgate Based**_ - Do you have customer-facing experience but you're tired of retail and hospitality environments?_ - Are you someone who loves to engage with people?_ - Do you have a passion for people?_ - Would you thrive in the right training?_ - A desk job doesn't excite you?_ **We have the perfect...

OverviewWe're seeking highly skilled and detail-oriented professionals to join our team as Claims Specialists in Manchester. Our company, Customer Labs, is a market-leading insurance provider driven by data and innovation.

We are seeking a skilled User Experience Innovator to drive project success from discovery to delivery, focusing on identifying problems and proposing effective solutions.The field of UX design is constantly evolving, and we're looking for lifelong learners who can bring new ideas and approaches to problem-solving.Key responsibilities include competitor...

Our client is a Manchester based not-for-profit organisation. **Role purpose** - To deliver a seamless customer experience across all stages and touchpoints in the customer journey helping our client to continually achieve greater customer satisfaction and increased efficiency. - To play a key role in outlining and shifting how customers perceive our client...

Job Summary: Insurance Claims Processor - Motor Claims ExaminerAbout the Company:Customer Labs is a dynamic and innovative insurance company that prioritizes customer satisfaction and employee well-being. Our team is dedicated to delivering exceptional results while maintaining a positive work-life balance.Key Responsibilities:- Process payments and monitor...

Claims Specialist OpportunityWe are seeking a skilled Insurance Claims Specialist to join our team at Customer Labs in Manchester, UK. This is a fantastic opportunity to work in a dynamic and innovative environment, handling a variety of motor claims and ensuring fair and timely settlements for customers.The ideal candidate will have strong expertise in...

Design Innovation OpportunityWe are excited to offer a challenging opportunity for a Design Innovator for Custom Products to join our team. As a creative problem-solver, you will be responsible for developing innovative design solutions for our custom products, working closely with our design manager to create robust and sustainable designs. Your expertise...

About UsWe at Gamma are passionate about delivering innovative Unified Communications as a Service (UCaaS) solutions to our customers. With a strong presence in the UK, German, Spanish, and Benelux markets, we continue to expand our reach across Europe. Our focus on digital automation enables us to provide Gamma-powered services to SME customers through our...

We are looking for a Customer Experience Specialist to join our Customer Care Team at Car Finance 247. As a key member of our team, you will be responsible for resolving customer complaints in a timely and professional manner. You will own non-regulated and/or regulated complaint cases, ensuring that customers receive a high level of service and complaints...

Job Title: Customer Experience ManagerAbout the Role:As a Customer Experience Manager at Clayton Hotel Manchester Airport, you will be responsible for ensuring exceptional guest satisfaction and loyalty. Your key objective is to increase standing on TripAdvisor by encouraging satisfied guests to share their positive reviews.Key Responsibilities:- Proactively...

Customer Experience Apprenticeship OpportunityCisco Systems, Inc. offers a unique apprenticeship program designed to equip you with the skills and knowledge needed to succeed in the world of customer experience. This comprehensive program includes a range of benefits and opportunities for growth and development.Job Description: As a Customer Experience...

Become a Key Player in InsuranceAs a Sales Advisor with our client's innovative insurance firm, you will be responsible for delivering exceptional service to valued customers. You will handle both inbound and outbound calls to process policy transactions with precision and care.About the Role:You will ensure customer and policy details are accurate, making...

Are you passionate about driving change, delivering exceptional customer experiences, and leading a high-performing team?We're seeking a Customer Experience Manager to work with Saint-Gobain Glassolutions , driving the development of our customer journey, enhancing digital tools, and leading our Customer Experience team.Glassolutions is part of Saint-Gobain...