Luxury Room Service Attendant
4 weeks ago
Located in the heart of the city, The Ritz London hotel is seeking a skilled and courteous Night Waiter/Waitress to join our Room Service Department. As a key member of our team, you will be responsible for delivering exceptional service to our guests, ensuring that every interaction is memorable and magical.
Key Responsibilities:
- Prepare and deliver all food and beverage orders to guest rooms, meeting the highest standards of quality and presentation.
- Develop a thorough understanding of our Room Service menus, ensuring that you can provide expert recommendations to our guests.
- Work collaboratively with our team to maintain the highest levels of service, even in the most demanding situations.
- Provide a warm and welcoming experience for every guest, from the initial interaction to the final delivery of their order.
Requirements:
- A minimum of 1 year's experience in a 5-star property, with a proven track record of delivering exceptional customer service.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and guests alike.
- A strong command of the English language, both spoken and written, with the ability to communicate complex information in a clear and concise manner.
- A polite and professional attitude, with a commitment to maintaining the highest standards of service at all times.
Benefits:
- A highly competitive salary within the luxury London hotel sector.
- Instant reward and recognition schemes, ensuring that your hard work and dedication are recognized and rewarded.
- A comprehensive benefits package, including 28 days' holiday, learning and development opportunities, and a range of perks and discounts.
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