Luxury Room Service Attendant

4 weeks ago


London, Greater London, United Kingdom The Ritz London Full time
The Ritz London Room Service Night Waiter/Waitress Opportunity

Located in the heart of the city, The Ritz London hotel is seeking a skilled and courteous Night Waiter/Waitress to join our Room Service Department. As a key member of our team, you will be responsible for delivering exceptional service to our guests, ensuring that every interaction is memorable and magical.

Key Responsibilities:

  • Prepare and deliver all food and beverage orders to guest rooms, meeting the highest standards of quality and presentation.
  • Develop a thorough understanding of our Room Service menus, ensuring that you can provide expert recommendations to our guests.
  • Work collaboratively with our team to maintain the highest levels of service, even in the most demanding situations.
  • Provide a warm and welcoming experience for every guest, from the initial interaction to the final delivery of their order.

Requirements:

  • A minimum of 1 year's experience in a 5-star property, with a proven track record of delivering exceptional customer service.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and guests alike.
  • A strong command of the English language, both spoken and written, with the ability to communicate complex information in a clear and concise manner.
  • A polite and professional attitude, with a commitment to maintaining the highest standards of service at all times.

Benefits:

  • A highly competitive salary within the luxury London hotel sector.
  • Instant reward and recognition schemes, ensuring that your hard work and dedication are recognized and rewarded.
  • A comprehensive benefits package, including 28 days' holiday, learning and development opportunities, and a range of perks and discounts.


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