Team Administrator
3 weeks ago
About the Role
We are seeking a highly motivated and organized Team Administrator to join our Paediatric Psychology Service team in Somerset. As a key member of our team, you will provide administrative support to our clinical professionals, ensuring the smooth running of our services.
Key Responsibilities
- Provide administrative support to our clinical team, including managing diaries, preparing correspondence, and maintaining accurate records.
- Communicate effectively with patients, colleagues, and external contacts, using a range of methods including telephone, email, and face-to-face interactions.
- Deal with day-to-day correspondence, prioritizing tasks and managing competing demands to meet deadlines.
- Liaise with other teams and departments to gather and coordinate patient information, ensuring timely access to relevant data.
- Report incidents and near misses, using the Trust's incident reporting system.
- Prioritize own work efficiently, working within the secretarial team to ensure Trust targets are met, and highlighting any issues or concerns.
About Us
Somerset NHS Foundation Trust is a developing, friendly, and highly valued Paediatric Psychology Service working across the beautiful county of Somerset. We are committed to providing high-quality care to children and young people with chronic physical health conditions, and we are seeking a motivated and enthusiastic Team Administrator to join our team.
What We Offer
- A supportive and collaborative team environment.
- Opportunities for professional development and career progression.
- A competitive salary and benefits package.
- A chance to make a real difference in the lives of children and young people.
Requirements
- Good standard of general education.
- Ability to communicate in English, both written and verbally, appropriate to the post.
- RSA/OCR III WP/Typing or equivalent.
- Previous NHS administration experience and/or secretarial experience.
- Audio typing/word processing skills.
- Medical audio typing skills.
Desirable
- AMSPAR or British Medical Secretary Diploma (includes medical terminology) or equivalent knowledge.
- ECDL or equivalent.
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