Software Application Support Specialist

7 days ago


Leamington Spa, Warwickshire, United Kingdom AEB Gesellschaft zur Entwicklung von Branchen-Software mbH Full time

We in the Customer Service Operations department provide comprehensive support to our customers across all aspects of their operational business.

This involves troubleshooting, answering technical questions, and updating solutions installed on site using modern software tools like Zendesk, Jira, TeamViewer, and other resources at our disposal.

Our support is tailored to meet the unique needs of each customer, ensuring sustainable solutions in an international context through various forms of interpersonal communication.

Job Description:
  • Company Overview
  • At AEB Gesellschaft zur Entwicklung von Branchen-Software mbH, we strive to deliver exceptional service to our customers.
  • Salary
  • We offer a competitive salary range of €60,000 - €80,000 per annum, based on location and experience.
  • Job Description
  • As a member of our Customer Service Operations team, you will be responsible for providing technical support to our customers across various industries.
  • Required Skills and Qualifications
  • You should have excellent communication and problem-solving skills, as well as proficiency in using software tools like Zendesk, Jira, and TeamViewer.
  • Benefits
  • We offer a range of benefits, including 30 days holiday, private health care, and flexible working hours.
  • Others
  • We prioritize employee wellbeing and offer regular initiatives to support this.


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