Software Support Specialist
14 hours ago
AEB SE is a leading provider of IT solutions for foreign trade, customs, export control, and logistics. We are seeking an experienced Application Software Support specialist to join our team in Warwick, UK.
About the RoleThis is a full-time position that requires you to provide technical support to our customers across various systems, including Zendesk, Jira, TeamViewer, and others. You will be responsible for troubleshooting issues, answering technical questions, and implementing software updates on site.
In this role, you will have the opportunity to work with modern software tools and develop your skills in foreign trade and customs operations. You will also be part of a dynamic team that prioritizes customer satisfaction and ensures sustainable solutions.
What We Offer- A competitive salary of £35,000 - £45,000 per annum, depending on experience
- An annual profit-sharing scheme to reward your contributions to the company's success
- 30 days holiday + statutory holidays from day one, plus flexible working hours to maintain a healthy work-life balance
- Private health care, discount shopping, gym membership, EAP, wellbeing initiatives, cycle to work scheme, salary sacrifice electric car scheme, and company pension scheme
- Provide technical support to customers across various systems
- Troubleshoot issues, answer technical questions, and implement software updates on site
- Develop your skills in foreign trade and customs operations
- Work collaboratively with the team to prioritize customer satisfaction and ensure sustainable solutions
We believe in creating a diverse and inclusive work environment that fosters growth and development. Our company culture emphasizes teamwork, innovation, and customer satisfaction. If you are passionate about making a difference in foreign trade and customs operations, we encourage you to apply for this exciting opportunity.
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