Senior Housing Benefits Administrator

2 weeks ago


London, Greater London, United Kingdom Pertemps Harrow Full time

Job Title: Senior Housing Benefits Officer

About the Role:

Pertemps Harrow is seeking an experienced Senior Housing Benefits Officer to join their team. In this role, you will be responsible for identifying, categorizing, and recovering overpayments of housing benefits.

Key Responsibilities:

  • Provide support and advice to tenants regarding their housing benefits and council tax support.
  • Work closely with external agencies such as the Department for Work and Pensions (DWP) and Citizens Advice Bureau to ensure tenants receive the support they need.
  • Keep accurate records of all benefit claims and related transactions.
  • Ensure that all policies and procedures related to housing benefits are followed correctly.
  • Train and support junior staff members in the housing benefits team.
  • Prepare and present reports on housing benefit activities and performance.
  • Address and resolve any issues or disputes related to housing benefits.

Requirements:

  • Extensive and recent experience in submitting Housing Benefit Appeals and attending/presenting hearings at tribunals.
  • Significant experience in Housing Benefits administration or a related field.
  • Experience in managing and processing Housing Benefit claims.
  • Strong understanding of housing legislation, including tenancy enforcement, debt recovery, and anti-social behaviour.
  • In-depth knowledge of welfare benefits, especially Housing Benefits.
  • Strong analytical and problem-solving skills to assess and process claims accurately.


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