Front-of-House Team Member

2 weeks ago


Cobham, Surrey, United Kingdom Heartwood Inns Full time

Waiter/Waitress - Heartwood Collection

We're seeking passionate individuals to join our front-of-house team as Waiter/Waitress

At Heartwood Collection, we're committed to providing an exceptional guest experience. Our award-winning pubs and brasseries serve fresh, seasonal food in a warm and welcoming atmosphere.

As a Waiter/Waitress, you'll be part of a close-knit team that values community and camaraderie. We offer a range of benefits, including:

  • Packages based on National Living Wage including TRONC
  • Flexible full-time and part-time hours
  • Stepping Stones - our industry-leading training and development platform
  • Employee Assistance Program with Hospitality Action
  • Instant access to pay through EarlyPay
  • Enhanced Maternity & Paternity package
  • Refer a Friend Bonus up to 1500
  • 50% off food at any Heartwood Inns or Brasserie Blanc
  • 20% off food at any Heartwood Inns or Brasserie Blanc with friends and family discount
  • 10% off company gift cards
  • A thoughtful gift to celebrate your birthday
  • Long Service Recognition Awards
  • The Pantry - 100's of retailers and experience discounts through Reward Gateway
  • Cycle to Work Scheme

The Ideal Candidate:

  • Excellent interpersonal skills and a vibrant personality
  • Ability to be flexible and maintain high standards across the front of house
  • Be a real team player, it is essential that you are a true people person
  • Have great attention to detail and impeccable standards
  • Be totally customer and service focused and provide an exceptional guest experience

Our Investment in Your Development:

We're excited about our growth plans, with over 40 locations and aiming to reach 61 sites by 2027. This will create amazing opportunities for career development through our unique 'Stepping Stones' training and development programme.

Heartwood Collection is a multi award-winning hospitality group, including Sunday Times Best Places to Work winner 2024 and Double winner at the Publican Awards 2024.



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