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Job Summary: We are seeking a highly skilled and experienced Assistant Day Concierge & Doorperson to join our team at Property Management Recruitment. As the first point of contact for residents and their guests, you will be responsible for providing exceptional customer service and ensuring a seamless experience for all users of the development.
Key Responsibilities:
- Greet residents and guests with a professional and sincere welcome, ensuring a smooth transition into the reception area.
- Maintain impeccable standards of welcoming service, holding doors for guests, assisting with luggage, calling for taxis, and providing directions.
- Deliver unparalleled levels of service in an intuitive and bespoke manner, serving as an ambassador for the development.
- Manage all incoming and outgoing deliveries, ensuring timely and efficient processing.
- Answer questions and assist clients with reasonable requests, providing fast, efficient, and friendly service to all residents.
Requirements:
- Fluent in English
- Strong communication skills
- Flexible, confident, and approachable
- Previous experience within a luxury, fast-paced environment
- Full Clean UK or EU driving license, held for more than 2 years, over the age of 25 for insurance purposes
Working Arrangements:
- 4 on, 4 off; 7am - 7pm
- Time on shift will be split between the main external entrance door and inside the development, running errands and assisting the Concierge team
Salary: £30,000-£31,700 per annum, depending on experience