Head of Robotics Operations

2 days ago

London, Greater London, United Kingdom Humanoid Full time
About the Role

We are seeking a seasoned Head of Robotics Operations to lead the strategic planning, execution, and management of product deployment activities across Humanoid's humanoid robotics and related product solutions.

This role requires technical expertise, leadership skills, and a focus on operational excellence to deliver solutions that align with organizational goals.

Key Responsibilities
  1. Robotics Operations Management
  • Develop and implement operations strategies for humanoid robotics and related appliances that align with business objectives.
  • Manage and oversee operations roadmaps, including resource allocation, timelines, and risk management, logistics, etc.
  • Collaborate with product, engineering, and operations teams to design scalable and efficient operations processes.
  • Manage and oversee product early stage pilot, Proof of Concept (POC), demo projects.
Team Leadership and Development
  • Build, mentor, and manage a high-performing operations team, including engineers, technicians, and project managers.
  • Define roles, responsibilities, and success metrics for operations team members.
  • Foster a culture of collaboration, accountability, and continuous improvement within the team.
Robotics System Deployment
  • Lead the deployment of humanoid robotic systems and relevant solutions across customer sites or production environments.
  • Ensure all installations meet technical, operational, and safety standards.
  • Monitor deployment progress, address challenges proactively, and ensure on-time delivery.
Operations Process Improvement
  • Analyze current operations workflows and implement improvements to enhance efficiency and reduce costs.
  • Standardize operations procedures and documentation to ensure consistency across projects.
  • Leverage automation and digital tools to optimize operations activities.
Customer Collaboration
  • Act as the primary point of contact for operations-related inquiries and coordination with internal teams.
  • Engage with customers to gather requirements, provide status updates, and ensure satisfaction during operations.
  • Work with procurement and supply chain teams to ensure the timely availability of components and equipment.
Quality Assurance and Compliance
  • Establish quality assurance protocols to ensure operations meet performance benchmarks.
  • Ensure all operations adhere to regulatory requirements and industry standards for safety and compliance.
  • Conduct post-operations reviews to identify areas for improvement and customer feedback.
Performance Metrics and Reporting
  • Track and analyze operations metrics, including timelines, costs, and customer satisfaction scores.
  • Provide regular reports to senior management on operations progress and outcomes.
  • Use data insights to drive strategic decisions and continuous improvement initiatives.

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