Insurance Account Manager

1 month ago


Ipswich, Suffolk, United Kingdom Employment Specialists Ltd Full time
Account Handler Job Description

Employment Specialists Ltd is seeking a skilled Account Handler to join their SME Commercial team. As an Account Handler, you will be responsible for managing a portfolio of business customers, handling their insurance needs, and providing exceptional customer service.

Main Responsibilities:

  • Manage a portfolio of business customers, including renewal negotiations, risk assessments, and claims handling.
  • Develop and maintain strong relationships with customers, understanding their business needs and providing tailored insurance solutions.
  • Utilize specialist insurance broking software and electronic trading facilities to efficiently manage customer accounts.
  • Work collaboratively with the claims handling team to ensure seamless customer service.

Requirements:

  • Excellent customer service skills, with the ability to build strong relationships with customers.
  • Strong work ethic, with a focus on delivering high-quality results in a fast-paced environment.
  • Calmness under pressure, with the ability to handle complex customer queries.
  • Proficiency in Microsoft Office and e-trade platforms.
  • Good insurance experience, with training provided on specific Commercial products.

About Employment Specialists Ltd:

Employment Specialists Ltd is a leading provider of insurance solutions for businesses. Our team is dedicated to delivering exceptional customer service and providing tailored insurance solutions to meet the unique needs of our customers.



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