Insurance Account Manager
1 month ago
Employment Specialists Ltd is seeking a skilled Account Handler to join their SME Commercial team. As an Account Handler, you will be responsible for managing a portfolio of business customers, handling their insurance needs, and providing exceptional customer service.
Main Responsibilities:
- Manage a portfolio of business customers, including renewal negotiations, risk assessments, and claims handling.
- Develop and maintain strong relationships with customers, understanding their business needs and providing tailored insurance solutions.
- Utilize specialist insurance broking software and electronic trading facilities to efficiently manage customer accounts.
- Work collaboratively with the claims handling team to ensure seamless customer service.
Requirements:
- Excellent customer service skills, with the ability to build strong relationships with customers.
- Strong work ethic, with a focus on delivering high-quality results in a fast-paced environment.
- Calmness under pressure, with the ability to handle complex customer queries.
- Proficiency in Microsoft Office and e-trade platforms.
- Good insurance experience, with training provided on specific Commercial products.
About Employment Specialists Ltd:
Employment Specialists Ltd is a leading provider of insurance solutions for businesses. Our team is dedicated to delivering exceptional customer service and providing tailored insurance solutions to meet the unique needs of our customers.
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