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Medical Secretary
2 months ago
Spire Portsmouth Hospital is seeking a skilled Medical Secretary to join our dynamic team on a flexible basis. As a Medical Secretary, you will play a vital role in supporting our medical team, ensuring seamless communication and efficient administrative processes.
Main Responsibilities:
- Provide exceptional customer service, responding to telephone queries and allaying fears, while referring to Consultants as necessary.
- Arrange new patient appointments and register them using our in-house database, ensuring accurate and timely information.
- Prepare and type clinic letters, utilizing digital dictation from Consultants, and arrange follow-up appointments using electronic diaries.
- Assist with clinic preparation, chasing results, and updating records as necessary, ensuring Consultants have the information they need.
- Produce medical reports for Medical Insurers, maintaining patient records securely in line with Hospital Policy and the Data Protection Act.
Requirements:
- Previous experience as a Medical Secretary is desirable but not essential.
- Excellent telephone manner and communication skills.
- Team player with a positive attitude.
- Knowledge of medical terminology is highly desirable.
- Good administration skills and attention to detail are essential.
Benefits:
- Competitive rates for bank colleagues working on a flexible basis.
- Unsocial enhancements, dependent on shift pattern worked.
- Access to Spire Healthcare pension.
- Access to Blue Light Card discounts.
- Smart spending discounts and wellbeing centre access via 'Spire for You'.
- Free uniform and DBS.
- Full induction and mandatory training updates.
- Opportunities for further training and progression into permanent posts.
Our Values:
- Driving clinical excellence.
- Doing the right thing.
- Caring is our passion.
- Keeping it simple.
- Delivering on our promises.
- Succeeding and celebrating together.
