Control Room Operator

24 hours ago


Milton Keynes, Milton Keynes, United Kingdom Securitas Security Services Full time
Career Opportunity
We are seeking a skilled CCTV Operator to join our team at Securitas Security Services. As a key member of our control room, you will be responsible for monitoring CCTV systems, responding to alarm activations, and providing a high level of customer service to internal and external customers.

In this role, you will work closely with our clients to provide a high level of customer service, ensuring that all systems and databases are updated in a timely and accurate manner. You will also be required to provide client reports and ensure that all systems/databases are updated in a timely and accurate manner.

If you have excellent customer service skills, a willingness to learn, and the ability to work under pressure, we encourage you to apply for this exciting opportunity.

**Key Responsibilities:**
• Monitor CCTV systems and respond to alarm activations
• Provide a high level of customer service to internal and external customers
• Update systems/databases in a timely and accurate manner
• Provide client reports

**Requirements:**
• Excellent customer service skills
• Willingness to learn
• Ability to work under pressure
• Computer literate - proficient in MS Office
• Professional in appearance and attitude

**Estimated Salary:** £26,000 - £28,000 per annum (dependent on experience)
**Working Hours:** 12 hours per day, 4 days on, 4 days off

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