Service Coordinator

1 month ago


Cambuslang, United Kingdom REED SPECIALIST RECRUITMENT LTD Full time
Service Co-Ordinator

Are you a highly organized and customer-focused individual looking for a challenging role in a fast-paced environment? We are seeking a Service Co-Ordinator to join our team at REED SPECIALIST RECRUITMENT LTD.

Key Responsibilities:
  • Manage and prioritize service calls and customer requests in a timely and efficient manner.
  • Coordinate with technicians to ensure seamless service delivery and high levels of customer satisfaction.
  • Maintain accurate records and databases, including SAP, to ensure data integrity and compliance.
  • Communicate effectively with customers, colleagues, and other stakeholders to resolve issues and provide updates.
  • Perform general administrative tasks, such as data entry, reporting, and document management.
Requirements:
  • Previous experience in a customer-facing role, preferably in a service or administrative capacity.
  • Excellent communication and organizational skills, with the ability to work in a fast-paced environment.
  • Proficiency in MS Excel, Word, and Outlook, with knowledge of SAP an advantage.
  • Ability to build strong relationships with customers and colleagues, and work collaboratively as part of a team.

We offer a competitive salary and bonus structure, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual looking for a new challenge, please apply today.


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