Assistant Manager

14 hours ago


Abergavenny, Monmouthshire, United Kingdom Loungers Full time
About the Role

We are seeking an experienced Assistant Manager to join our team at Lounge in Abergavenny. As a key member of our management team, you will be responsible for supporting the General Manager in maintaining high standards across the lounge, delivering exceptional customer service, and driving sales growth.

Key Responsibilities
  • Support the General Manager in maintaining high standards across the lounge
  • Deliver exceptional customer service and ensure customer satisfaction
  • Drive sales growth and increase revenue
  • Manage staff and develop their skills and knowledge
  • Monitor and control costs and maintain profitability
  • Ensure compliance with health and safety regulations and company policies
What We Offer
  • Overtime pay for every hour worked over contracted hours
  • Staff food on every shift
  • 50% off staff discount to enjoy outside working hours from day one
  • Paid breaks
  • 28 days holiday (inclusive of Bank Holidays) pro rata
  • Enhanced maternity and paternity pay after 2 years service
  • The most talked-about staff party in hospitality - Loungefest
  • Competitions and incentives (like jetting off on an all expenses paid trip with one of our suppliers)
  • Company pension scheme
  • Long service awards
  • Power over your pay with Wagestream
  • Emotional and practical support via the Licenced Trade Charity
  • Great opportunity for personal development and career progression in a fast growing business
  • Achievable bonuses
  • Tips shared equally across the team, based on hours worked
  • Christmas and Boxing Day off
Requirements
  • Experience in a similar role or in a restaurant, bar, or cafe environment
  • Excellent communication and interpersonal skills
  • Ability to work under pressure and manage multiple tasks
  • Knowledge of health and safety regulations and company policies
  • Ability to develop and implement sales and marketing strategies

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