Housing Maintenance Professional

4 days ago


Birmingham, Birmingham, United Kingdom Karter Thomas Ltd Full time

We are seeking a dedicated Housing & Maintenance Officer to join our team at Karter Thomas Ltd in Birmingham. This is a permanent full-time position, covering 35 hours per week, Monday-Friday. The estimated annual salary for this role is £21,840, rising to £24,000 in April.

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  • As a Housing & Maintenance Officer, you will be responsible for managing supported housing services for older tenants, ensuring full occupancy and quality service delivery.
  • You will communicate effectively with teams to ensure consistent service across all schemes.
  • Your day-to-day duties will include supporting tenants in fostering a sustainable and inclusive community environment, administering building maintenance and management according to organizational policies, and assisting tenants with support planning to maintain independent living.
  • You will provide rent account guidance and benefits advice, identify and address tenant support needs, create and review support plans, conduct regular welfare checks, and provide emergency support when needed.
  • Your responsibilities will also include assisting with property allocations, tenancy agreements, and affordability checks, welcoming new tenants, and performing building inspections and risk assessments regularly.
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To be successful in this role, you must have a clean driving license and access to your own vehicle. An enhanced DBS check is also required.



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