Housing Maintenance Coordinator

19 hours ago


Birmingham, Birmingham, United Kingdom CV-Library Full time

We are seeking a skilled Housing & Maintenance Officer to join our team at CV-Library. This permanent full-time position is based in Birmingham, covering schemes located on the outskirts of the city.

The successful candidate will work 35 hours per week, Monday-Friday, with an estimated salary of £30,000 per annum. A clean driving license and access to your own vehicle are essential requirements, as well as undergoing an enhanced DBS check.

Key Responsibilities:
  1. Manage tenancies from commencement to termination, ensuring all relevant records are maintained and explaining requirements to new customers.
  2. Carry out day-to-day housing management duties, maintaining high standards of cleanliness within services and preparing rooms for site inspections.
  3. Respond promptly to arrears, writing to residents when payments are missed and providing clear breakdowns of any Housing Benefit owed.
  4. Support independent customers who are experiencing issues that may put their accommodation at risk, working closely with the Tenant Support Officer in supported schemes.
  5. Issue warnings and notices where necessary, in consultation with the Housing and Charitable Services Manager, in line with tenancy requirements.
  6. Prepare files and case notes for court proceedings.
  7. Ensure occupancy targets are met through lettings and refurbishment of empty properties, in line with the scheme's re-allocation procedures.
  8. Refer empty properties to Asset colleagues for void works, following the void procedure to ensure rooms are ready-to-let.
  9. Liaise with contractors and colleagues around planned maintenance programs, coordinating on-site delivery and customer requirements.

This role requires a background in social housing and similar experience to apply. If you have what it takes, please consider this opportunity.



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