Warranty Claims Specialist

2 weeks ago


Coventry, Coventry, United Kingdom Hamlin Knight Full time

About Hamlin Knight

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Hamlin Knight is a rapidly growing client based in Coventry, offering an excellent opportunity for a dedicated individual to join our team. With a focus on customer satisfaction, we strive to provide exceptional service and support to our clients.

Job Overview

We are seeking a highly motivated Warranty Account Representative to join our team. This role involves working closely with customers to resolve warranty claims and ensure a smooth end-to-end process. The successful candidate will be responsible for providing top-notch customer support, ensuring timely resolution of issues, and maintaining strong relationships with our clients.

Key Responsibilities

  • Manage and resolve customer warranty claims efficiently and effectively
  • Communicate regularly with customers to ensure understanding and satisfaction with the warranty process
  • Maintain accurate records of customer interactions and warranty claims
  • Collaborate with internal teams to ensure seamless delivery of warranty services

Requirements

  • Degree in Business Administration, Marketing, or related field (or equivalent experience)
  • Excellent communication and interpersonal skills
  • Strong problem-solving and analytical skills
  • Ability to work in a fast-paced environment with multiple priorities

Benefits

  • Competitive salary range £28,000 - £30,000 per annum
  • Opportunities for professional growth and development
  • Flexible working arrangements, including 1 day of remote work per week


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