Warranty Claims Specialist
2 weeks ago
About Hamlin Knight
">Hamlin Knight is a rapidly growing client based in Coventry, offering an excellent opportunity for a dedicated individual to join our team. With a focus on customer satisfaction, we strive to provide exceptional service and support to our clients.
Job Overview
We are seeking a highly motivated Warranty Account Representative to join our team. This role involves working closely with customers to resolve warranty claims and ensure a smooth end-to-end process. The successful candidate will be responsible for providing top-notch customer support, ensuring timely resolution of issues, and maintaining strong relationships with our clients.
Key Responsibilities
- Manage and resolve customer warranty claims efficiently and effectively
- Communicate regularly with customers to ensure understanding and satisfaction with the warranty process
- Maintain accurate records of customer interactions and warranty claims
- Collaborate with internal teams to ensure seamless delivery of warranty services
Requirements
- Degree in Business Administration, Marketing, or related field (or equivalent experience)
- Excellent communication and interpersonal skills
- Strong problem-solving and analytical skills
- Ability to work in a fast-paced environment with multiple priorities
Benefits
- Competitive salary range £28,000 - £30,000 per annum
- Opportunities for professional growth and development
- Flexible working arrangements, including 1 day of remote work per week
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