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Restaurant Operations Manager

2 months ago

West Midlands, United Kingdom Penny Cook Recruitment Full time
Job Description

Penny Cook Recruitment is seeking an experienced Restaurant Operations Manager to lead a region of restaurants and drive business growth.

Key Responsibilities:
  • Oversee the financial and operational performance of a region of restaurants, ensuring profitability and compliance with company standards.
  • Recruit, train, and develop a high-performing team of restaurant managers and staff, fostering a culture of excellence and customer satisfaction.
  • Work closely with restaurant managers to drive sales, improve customer experience, and increase revenue.
  • Ensure adherence to company systems, procedures, and legislative requirements, maintaining a strong focus on quality and compliance.
  • Develop and implement business plans to achieve company targets and KPIs, leveraging data-driven insights to inform decision-making.
Requirements:
  • Proven experience as a restaurant operations manager or equivalent role in a high-volume commercial customer-facing environment.
  • Strong financial and commercial acumen, with a track record of P&L accountability and budget management.
  • Excellent communication, leadership, and coaching skills, with the ability to motivate and develop high-performing teams.
  • A keen eye for detail, with a focus on delivering exceptional customer service and driving business growth.
  • IT literacy, with experience working with systems and processes to drive business efficiency.
What We Offer:
  • A competitive salary and benefits package, including a car allowance and company pension.
  • Opportunities for professional development and career advancement within a dynamic and growing company.
  • A collaborative and supportive work environment, with a focus on teamwork and customer satisfaction.