Community Engagement Manager

1 week ago


Bristol, Bristol, United Kingdom Classpop Full time

We are seeking a highly experienced and motivated Community Team Lead to join our operations team at Classpop. This full-time role will be responsible for leading and assisting our community partners, providing support to partners and responding to inquiries through multiple channels, and assisting our community of hosts with any questions or requests pertaining to our platform, upcoming experiences, tools and communication.

About the Role:

This is an important position within our operations team with many growth opportunities. The ideal candidate will have a minimum of 4 years of experience managing community partners, possess excellent data analysis skills in Excel, and be proficient in Google Suite and Excel.

Key Responsibilities Include:
  1. Lead and assist our community partners, providing them with the support and guidance they need to succeed.
  2. Respond to inquiries from partners and hosts through multiple channels, ensuring timely and effective communication.
  3. Assist our community of hosts with any questions or requests they may have, providing them with the tools and resources they need to succeed.
  4. Perform data-driven analysis in Excel to inform business decisions and optimize community engagement strategies.
Requirements:
  1. Minimum 4 years of experience managing community partners.
  2. Excellent data analysis skills in Excel.
  3. Proficient in Google Suite and Excel.
  4. Ability to work efficiently and distraction-free in a home office environment.
What We Offer:

As a member of our 100% remote team, you will have the opportunity to work from anywhere in the world and enjoy a work-life balance that suits your needs. We offer a competitive salary and benefits package, as well as opportunities for growth and development within our company.



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