Residential Support Specialist

4 weeks ago

Sheffield, Sheffield, United Kingdom South Yorkshire Housing Association Ltd Full time

Position Overview

South Yorkshire Housing Association Ltd is seeking to fill 2 positions for Residential Support Specialists within our Livewell SAMS and Agency team. These roles are integral to our mission of providing exceptional housing management services.

Employment Details:

- Permanent Positions: SAMS (30 hours/week) and Managing Agents (37 hours/week)

Our organization is committed to fostering a progressive and values-oriented work environment, based in a central location.

Role Responsibilities:

As a Residential Support Specialist, you will play a crucial role in assisting individuals with diverse support needs to achieve independent living. Your responsibilities will include:

  • Conducting client assessments
  • Facilitating client transitions in and out of housing
  • Performing property inspections
  • Addressing client complaints and arrears
  • Managing household budgets
  • Liaising with support providers
  • Responding to inquiries from stakeholders

Our Agency Services Team oversees 308 bed spaces across various locations, collaborating with multiple voluntary sector agencies to deliver tailored accommodation and support.

Ideal Candidate Profile:

The successful candidate will possess strong communication skills, both verbal and written, and demonstrate a compassionate and constructive approach to client interactions. A commitment to diversity and excellence in customer service is essential.

Benefits Offered:

  • Salary range: £22,389-£25,753 (pro rata)
  • Generous leave policy: 27 days annual leave plus statutory bank holidays and additional SYHA days (pro rata)
  • Pension contributions
  • Flexible working arrangements including hybrid options, flexi-time, and part-time opportunities
  • Employee benefits program: discounts, health resources, and wellness initiatives
  • Access to professional development programs

About Us:

At South Yorkshire Housing Association, our goal is to empower our customers to thrive in their homes and communities. We believe in the strength of diversity and the importance of a supportive workforce in delivering exceptional services.

Note:

This job posting may be closed early based on the volume of applications received.

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