Customer Service Professional

3 weeks ago


Leeds, Leeds, United Kingdom CV-Library Full time
Temporary Customer Service Administrator

We are seeking a highly motivated and customer-focused individual to join our team as a Temporary Customer Service Executive. If you have a passion for delivering exceptional support and enjoy helping people, we want to hear from you.

About the Role:

This is a temporary position with a contract length of approximately 4 weeks, with potential to be extended. As a Temporary Customer Service Administrator, you will work in a hybrid role, initially based in Leeds City Centre, with the possibility of working from home once fully trained.

Key Responsibilities:

  1. Handle customer inquiries via phone, email, and chat, ensuring prompt and accurate responses.
  2. Provide product information, resolve customer complaints, and offer effective solutions to ensure customer satisfaction.
  3. Assist with after-sales support, including processing returns, exchanges, and refunds.
  4. Maintain a high level of knowledge about our products and services to provide accurate and up-to-date information to customers.

Requirements:

  • Previous experience in a customer service role.
  • A positive and friendly attitude, with a genuine desire to help customers.

Benefits of Working with Us:

  1. Weekly Pay: Receive your pay on Fridays (££350-£400/week).
  2. Generous Annual Leave: Enjoy a minimum of 28 days annual leave.
  3. Dedicated Consultant Support: Our dedicated consultant will assist you throughout your job search.
  4. Permanent Opportunities: Be the first to see our permanent positions.
  5. Free Eyecare Vouchers: Access free eyecare vouchers.
  6. Temp of the Month Awards: Recognize your achievements and hard work.
  7. Mobile-Friendly Timesheets: Complete your timesheets on your mobile device.
  8. Perks at Work and Discount Schemes: Enjoy perks and discounts through our partner schemes.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. We are an Equal Opportunities Employer.



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