Installation Specialist
4 days ago
We are seeking a highly skilled Installation Specialist to join our team at Substantial Group. As an Installation Specialist, you will play a critical role in installing fibre connections into customer premises, ensuring a high level of customer satisfaction and maintaining a safe working environment.
Key Responsibilities- Install fibre connections into customer premises, adhering to industry standards and best practices.
- Provide exceptional customer service, ensuring a positive experience for our customers.
- Manage tools and equipment issued, as well as the vehicle assigned to you, in accordance with our vehicle policy.
- Complete assigned tasks on time and manage day-to-day jobs, prioritizing tasks to meet deadlines.
- Maintain Health and Safety compliance, identifying and mitigating potential hazards.
- Work individually and as part of a team to achieve targets and Key Performance Indicators (KPIs).
- Hold a full UK driving license for a minimum of 12 months.
- Desirable qualifications include SA001, SA002, S7, S8, IPAF 1b, NRSWA unit 2, and SMART AWARDS.
- Have experience working in a similar role, preferably in the telecommunications industry.
- Excellent organizational skills, clear communication abilities, and physical fitness for manual handling tasks.
- A proactive approach to improving efficiencies and working smarter.
- Equity in the company.
- 25 days holiday plus bank holidays.
- Pension scheme that matches your contribution up to 8%.
- Phone allowance.
- Health care cash plan.
- Cycle to work scheme.
- Employee assistance programme.
- PPE and uniform provided.
- IT equipment provided.
- Discounted gym memberships.
- Retail offers – discounts from recognizable brands.
- Company events.
- Free YouFibre broadband if you are within our area, plus friends and family discount.
- Life assurance giving you cover of 4 times your basic salary.
- Colleague referral scheme of £500.
- Continuous development and long-term career prospects.
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Installation Specialist
1 day ago
Darlington, Darlington, United Kingdom Substantial Group Full time{"Job Title": "Installation Specialist", "Job Description": "Job SummaryWe are seeking an experienced Installation Specialist to join our team. As an Installation Specialist, you will be responsible for installing fibre connections into customer premises, maintaining the highest standard of customer service, and managing day-to-day jobs.Key...
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Installation Specialist
1 day ago
Darlington, Darlington, United Kingdom Substantial Group Full time{"Job Title": "Installation Specialist", "Job Description": "Job SummaryWe are seeking an experienced Installation Specialist to join our team. As an Installation Specialist, you will be responsible for installing fibre connections into customer premises, maintaining the highest standard of customer service, and managing day-to-day jobs.Key...
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Installation Specialist
4 days ago
Darlington, Darlington, United Kingdom Substantial Group Full timeJob SummaryWe are seeking a highly skilled Installation Specialist to join our team at Substantial Group. As an Installation Specialist, you will play a critical role in installing fibre connections into customers' premises, ensuring a high level of customer satisfaction and maintaining a safe working environment.Key ResponsibilitiesInstall fibre connections...
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Installation Specialist
4 days ago
Darlington, Darlington, United Kingdom Substantial Group Full timeJob SummaryWe are seeking a highly skilled Installation Specialist to join our team at Substantial Group. As an Installation Specialist, you will play a critical role in installing fibre connections into customers' premises, ensuring a high level of customer satisfaction and maintaining a safe working environment.Key ResponsibilitiesInstall fibre connections...
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