Customer Service Representative
2 weeks ago
About the Role
We are seeking a skilled Customer Service Advisor to join our team at Lloyds Banking Group. As a Customer Service Advisor, you will be responsible for providing exceptional customer service to our customers through various communication channels, including phone, email, and social media.
Key Responsibilities
- Respond to customer inquiries and resolve issues in a timely and professional manner
- Provide product and service information to customers
- Upsell and cross-sell products and services to customers
- Work collaboratively with colleagues to achieve team goals and objectives
Requirements
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Strong problem-solving and analytical skills
- Ability to work independently and as part of a team
About Us
Lloyds Banking Group is a leading financial services provider in the UK, committed to helping our customers achieve their financial goals. We offer a range of products and services, including current accounts, savings accounts, credit cards, and loans.
What We Offer
- A competitive salary and benefits package
- Ongoing training and development opportunities
- A supportive and collaborative team environment
- The opportunity to work with a leading financial services provider
How to Apply
If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, please submit your application.
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