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Assistant Shop Manager

2 months ago

Ashford, Kent, United Kingdom Lacoste Full time

About Us:

Lacoste is a global fashion brand that combines style and sport. As a member of our team, you'll be part of a community of talented individuals working together to shape the future of the company. We're part of the MF Brands Group, a dynamic organization that includes Aigle, The Kooples, Gant, and Tecnifibre.

Job Summary:

We're seeking an Assistant Shop Manager to act as a brand ambassador, engaging with customers, driving sales, and embodying the company's values. As a key member of our store team, you'll support the Store Manager in inspiring and coaching the team, leading by example to deliver excellence, and driving business performance.

Key Responsibilities:

  • Support the Store Manager in inspiring and coaching the team to achieve sales targets and deliver exceptional customer service.
  • Lead by example, demonstrating a strong work ethic and commitment to excellence in all aspects of store operations.
  • Monitor and analyze sales performance, identifying opportunities to drive growth and improve business results.
  • Collaborate with the HR team to implement performance management processes and ensure compliance with company policies.
  • Contribute to the smooth operational running of the store, ensuring high standards of visual excellence and customer satisfaction.

Desirable Criteria:

  • Strong communication skills, with the ability to effectively engage with customers, colleagues, and stakeholders at all levels.
  • Team player with a positive attitude, able to work collaboratively in a fast-paced environment.
  • Ability to share knowledge and skills with colleagues, promoting a culture of continuous learning and development.
  • Passionate about delivering exceptional customer service and driving sales growth.
  • Leadership skills, with the ability to motivate and inspire the team to achieve their best.

Rewards and Benefits:

  • Competitive salary and commissions scheme.
  • 28 days annual leave entitlement, including bank holidays.
  • Up to 65% discount on Lacoste products.
  • Employee Assistance Programme.
  • Uniform allowance.

Equal Opportunities:

Lacoste is committed to making equal opportunities a reality. We believe in embracing all types of talents and skills, and our recruitment methods reflect this commitment. We're an inclusive organization that values diversity and promotes equal opportunities for all.