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Administrative Support Coordinator

2 months ago

Harrogate, North Yorkshire, United Kingdom Spire Healthcare Ltd Full time

Job Summary:

We are seeking a highly organized and customer-focused individual to join our team as an Administrative Support Coordinator and Patient Concierge Specialist. This role will provide administrative support across the clinic and deliver exceptional patient care through concierge services.

Key Responsibilities:

  • Provide administrative support to the clinic team, including clerical duties and data entry.
  • Deliver exceptional patient care through concierge services, including greeting patients, handling inquiries, and providing information.
  • Practice and maintain confidentiality at all times, handling sensitive patient and consultant information with discretion.
  • Work collaboratively with the team to ensure seamless operations and excellent patient experience.

Requirements:

  • Experience in customer service, reception, and/or administration is highly desirable.
  • Previous experience in a face-to-face customer service environment, preferably in healthcare, retail, or hospitality.
  • Highly organized, accurate, and comfortable working in a fast-paced environment.
  • Excellent communication and teamwork skills, with good computer literacy.

What We Offer:

  • A competitive salary and comprehensive benefits package, including 35 days annual leave, employer and employee contributory pension, and private medical insurance.
  • A dynamic and supportive work environment, with opportunities for professional growth and development.
  • A commitment to creating an inclusive and diverse workplace, where everyone has the opportunity to thrive.