Outpatient Services Manager
2 months ago
We are seeking an experienced and skilled Outpatient Services Manager to join our team at Spire Healthcare.
Key Responsibilities:
- Lead and manage the provision of outpatient services, ensuring high-quality care and excellent patient outcomes.
- Manage the operational delivery of outpatient services, meeting key performance indicators and maintaining efficient departmental operations.
- Develop and implement innovative methods to improve service delivery, aligned with the 5 CQC Key Lines of Enquiry.
- Ensure effective systems are in place for stock management, in line with financial instructions and efficient utilisation.
- Conduct audits and reviews of departments, implementing action plans to address findings and improve performance.
- Develop and deliver marketing strategies for outpatient services, promoting the department and attracting consultants.
- Promote close working relationships with external organisations, sharing best practice and maintaining standardisation.
- Embed Clinical Governance and risk management within daily practice, ensuring patient safety and well-being.
- Ensure accurate and secure patient information management, in line with Data Protection Act and Spire Policies.
About You:
- NMC or HCPC registration, with no restrictions or conditions.
- Experience in OPD, minor procedures, and dressing, with a strong background in wound care, dressings, and phlebotomy.
- Minimum 2 years post-graduation experience at a senior level, with a proven track record in surgical or outpatient settings.
- Excellent communication and organisational skills, with a strong commitment to patient care.
Working Arrangements:
- Full-time, 37.5 hours per week, with flexibility to meet service demands.
- Permanent contract, with competitive salary and comprehensive benefits package.
About Spire Healthcare:
We are a leading provider of private healthcare, committed to delivering high-quality care and exceptional patient experiences. Our values of clinical excellence, doing the right thing, caring, keeping it simple, delivering on our promises, succeeding, and celebrating together drive everything we do.
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