Outpatients Manager

Spire Thames Valley have an exciting opportunity for a manager within outpatients.

At Spire Thames Valley Hospital, we provide comprehensive diagnostic services and treatments in a comfortable and relaxed private hospital environment. You can get fast access to consultants who are experts in their field and can provide you with personalised treatments, all in a safe environment.

Duties and responsibilities

• Lead, manage and develop the provision of outpatients services.
• Manage the operational delivery of outpatients services against Spire key performance indicators, ensuring the efficient running of the department.
• Seek and employ innovative methods of improving service delivery in line with the 5 CQC Key Lines of Enquiry (KLOE); always aiming to achieve Good and Outstanding.
• To ensure that effective systems are in place to manage stocks according to financial instructions, efficient utilisation, intelligent ordering and to work closely with the Finance Manager to ensure compliance with the above.
• Ensure all audits/reviews of the departments and their performance are undertaken and implement action plans in response to findings.
• To develop the marketing of the outpatient service and deliver against targets. This will include responsibility for attracting Consultants to the service.
• Promote and maintain a close working relationship with external organisations to ensure standardisation and sharing of best practice.
• To ensure that Clinical Governance and risk management are embedded within daily practice.
• Provide and receive patient information, ensuring that all patient information is provided, received and recorded in accordance with the Data Protection Act and Spire Policies.
• Carry out any other duty that reasonably falls within the general nature and level of responsibility of the post.

Who were looking for

• Be NMC or HCPC registered - your pin should not have any restrictions or conditions
• Experience in OPD, minor ops procedures and dressing.
• Have a minimum of 2 years post-graduation experience at a senior level
• Must have Wound care, Dressings, Phlebotomy experience
• Have been employed in surgical or outpatients’ settings as a senior level managing people
• Excellent communication skills, along with being organised and can showcase excellent patient care.

Working Hours: Full-time, 37.5 hours per week. The service may run from 8am-9pm Monday-Friday and some weekend. You must be fully flexible to meet the demands of the service.

Contract Type: Permanent

Benefits

We offer employed colleagues a competitive salary as well as a comprehensive benefits package which includes but is not limited to:

• 35 days annual leave inclusive of bank holidays
• Employer and employee contributory pension with flexible retirement options
• ‘Spire for you’ reward platform - discount and cashback for over 1000 retailers
• Free Bupa wellness screening
• Private medical insurance
• Life assurance

Our Values

We are extremely proud of our heritage in private healthcare and of our values as an organisation:

• Driving clinical excellence
• Doing the right thing
• Caring is our passion
• Keeping it simple
• Delivering on our promises
• Succeeding and celebrating together

Our people are our difference; its their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart.

Closing Date: If we have received sufficient applications, this date may be brought forward so please submit your application as soon as possible.

About Us

At Spire Healthcare, caring is our passion. We have been putting patients at the heart of everything we do for over 25 years. We’re committed to looking after people, both patients and staff. We deliver high standards of care to our insured, self-pay and NHS patients across 39 hospitals and 33 clinics, medical centres and consulting rooms. Our successful business is led by an experienced and stable senior management team, we provide the highest quality of care through the latest medical technology, new facilities, and a focus on inspiring leadership and employee development.

We have achieved our market leading position because of our Purpose, which is to make a positive difference to peoples lives through outstanding personalised care. Everyone at Spire is aligned to this purpose, which underpins a culture of respect, inclusion, passion and collaboration across our business, enabling us to achieve more than 98% of our hospitals being rated ‘Good’ or ‘Outstanding’ by the Regulators; these are sector leading standards.