Sales and Support Specialist

Job Title: Sales and Support Specialist

Salary: £25,000 per annum

About the Company:
We are an experienced provider of innovative insurance solutions, committed to delivering exceptional customer experiences. Our long history has established us as a trusted partner, and we're looking for a dedicated Sales and Support Specialist to help us achieve our goals.

Key Responsibilities:
• Identify and pursue new business opportunities, developing strong relationships with existing and prospective customers.
• Provide outstanding support to our customers, responding promptly to their queries and resolving any issues efficiently.
• Collaborate with our team to develop and implement sales strategies, driving growth and increasing revenue.
• Utilise our CRM system to manage customer interactions, track progress, and identify areas for improvement.
• Work closely with the Office Manager to allocate tasks and resources, ensuring seamless day-to-day operations.

Requirements:
• A proven track record in sales or customer-facing roles, with a focus on delivering exceptional service.
• Strong communication and interpersonal skills, with the ability to build rapport with customers and colleagues alike.
• Proficient in Microsoft Office applications and able to quickly adapt to new systems and processes.
• Ability to work independently, managing own workload and prioritising tasks effectively.
• Friendly, approachable, and solution-focused, with a passion for providing exceptional customer experiences.

Benefits:
• Competitive salary and benefits package.
• Opportunity to work in a dynamic, supportive team environment.
• Continuous training and development opportunities to enhance your skills and career prospects.
• Generous holiday allowance and pension scheme.

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