Product Specialist

3 weeks ago


East Midlands, United Kingdom Phrec ltd Full time
Product Specialist Role Overview

We are seeking a highly motivated and customer-focused Product Specialist to represent Phrec Ltd in the East Midlands region. In this role, you will be responsible for ensuring clients receive high-quality products and exceptional service. You will conduct seating assessments, product demonstrations, and training sessions, prioritizing client needs while maintaining professional standards.

Key Responsibilities:
  • Conduct seating assessments in homes, care homes, and hospitals across the East Midlands, specializing in assessment chairs, bariatric chairs, and beds.
  • Support chair and bed deliveries, including assisting with upstairs installations when required.
  • Deliver product demonstrations and training sessions for healthcare professionals, particularly prescribers.
  • Manage your schedule to ensure all parts and equipment are available for scheduled jobs.
  • Build strong relationships with clients to ensure they receive exceptional customer service.
  • Work closely with the sales team to drive new business opportunities and support product development initiatives.
  • Regularly engage in video conferences and attend in-person meetings at head office.
  • Maintain demonstration equipment, ensuring it meets quality and regulatory standards.
General Expectations:
  • Continuously develop your skills and adapt to the evolving demands of the role.
  • Represent the company's values of insight, determination, and integrity, acting as a positive ambassador.
  • Participate in ongoing training and adhere to health and safety standards.
Requirements:
  • A-level qualification or equivalent (desirable).
  • Experience in sales and working independently, with knowledge of the relevant products or industry.
  • Strong communication skills, with fluency in English.
  • Good ICT skills.
  • A full, clean UK driving licence, with flexibility to travel and stay overnight if needed.
  • Ideally located in the East Midlands for maximum travel efficiency.
Benefits:
  • Competitive salary.
  • 25 days annual leave plus public holidays.

This role is a fantastic opportunity to make an impact in the healthcare product space, delivering outstanding service and innovation to clients across the East Midlands.


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