Product Specialist
3 weeks ago
We are seeking a highly motivated and customer-focused Product Specialist to represent Phrec Ltd in the East Midlands region. In this role, you will be responsible for ensuring clients receive high-quality products and exceptional service. You will conduct seating assessments, product demonstrations, and training sessions, prioritizing client needs while maintaining professional standards.
Key Responsibilities:- Conduct seating assessments in homes, care homes, and hospitals across the East Midlands, specializing in assessment chairs, bariatric chairs, and beds.
- Support chair and bed deliveries, including assisting with upstairs installations when required.
- Deliver product demonstrations and training sessions for healthcare professionals, particularly prescribers.
- Manage your schedule to ensure all parts and equipment are available for scheduled jobs.
- Build strong relationships with clients to ensure they receive exceptional customer service.
- Work closely with the sales team to drive new business opportunities and support product development initiatives.
- Regularly engage in video conferences and attend in-person meetings at head office.
- Maintain demonstration equipment, ensuring it meets quality and regulatory standards.
- Continuously develop your skills and adapt to the evolving demands of the role.
- Represent the company's values of insight, determination, and integrity, acting as a positive ambassador.
- Participate in ongoing training and adhere to health and safety standards.
- A-level qualification or equivalent (desirable).
- Experience in sales and working independently, with knowledge of the relevant products or industry.
- Strong communication skills, with fluency in English.
- Good ICT skills.
- A full, clean UK driving licence, with flexibility to travel and stay overnight if needed.
- Ideally located in the East Midlands for maximum travel efficiency.
- Competitive salary.
- 25 days annual leave plus public holidays.
This role is a fantastic opportunity to make an impact in the healthcare product space, delivering outstanding service and innovation to clients across the East Midlands.
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