Lead Service Ambassador

3 weeks ago


Saint Andrews, Fife, United Kingdom Kohler Co. Full time

About Us


The Old Course Hotel, Golf Resort & Spa is a distinguished AA 5-star resort located in the heart of St Andrews, renowned for its exceptional guest care and service excellence.


We are an independently owned resort, part of the respected Kohler Co., a leading global hospitality provider. For more information on Kohler Co., please visit our website.


Why Choose Us?


As an employer of choice, we prioritize our associates, ensuring they receive the support and development necessary to thrive in their roles. St Andrews, the home of golf, is the perfect backdrop for our team to deliver exceptional hospitality experiences.


We are a forward-thinking employer, committed to the Hoteliers Charter and dedicated to developing our people. We believe all skills can be taught, and our extensive training opportunities provide routes for progression and growth.


We celebrate our associates' successes through our employee recognition schemes, encompassing our 'HOME' ethos, which includes Associate of the Month.


As a team member, you'll enjoy a competitive salary, company pension scheme, free onsite car parking, meals while on duty, 24/7 access to our employee assistance line (EAP), and FREE fitness access.


Our benefits extend beyond work hours, offering free access to The Duke's golf course and superb discounts in our restaurants and spa. This allows you to experience the luxuries of the Old Course Hotel and our 5-star service firsthand.


When not on duty, you have access to request discounted overnight stays at the hotel, subject to availability.


About the Role


Our award-winning Food and Beverage Team invites an experienced Chef de Rang to join them in creating unforgettable memories for our guests. Based in our esteemed Road Hole Restaurant, this is an excellent opportunity to be part of a fine dining experience that has earned a prestigious 3 AA Rosettes rating.


As a Chef de Rang, you will assist the management team in delivering efficient, courteous, and personalized service to our guests. You will serve as a role model to less experienced team members, ensuring the department is always ready for service and that associates are fully conversant with the menu.


Key Responsibilities:



  • Assist the Food and Beverage Management Team in providing exceptional service to our guests.
  • Ensure the department is always ready for service.
  • Be fully conversant with the menu available to guests.
  • Set up event spaces prior to functions.

Salary and Benefits


This is a permanent opportunity working 40 hours per week over a flexible shift pattern, 5 days out of 7. A competitive salary of £25,000 is offered, along with a comprehensive range of employee benefits.



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