Case Manager
3 days ago
Job Title: Case Manager - Criminal Justice
Location: Guildford, Surrey
Salary: £25,400 - £28,805 per annum, pro-rata if the working hours are less than full time.
This role is based at Guildford Police Station, to support the force's commitment to provide an agile and flexible workforce, you will have the opportunity to work flexibly at home subject to successfully completing a 6-month probation period.
The Caseworker is responsible for maintaining and administering digital case files, keeping within Surrey Police and national procedures, timescales, and legislation. This includes maintaining the police database and records to store and retrieve information in a timely manner.
A key part of this role is the utilisation of proactive activities to effectively monitor deadlines and requests, as well as collating and disseminating digital information. Personal responsibility and initiative are required to sustain data quality and case management of case files to ensure the maintenance of force integrity and public confidence.
Caseworkers are a point of contact for CPS (Crown Prosecution Service), HMCTS (Her Majesty's Courts and Tribunal Services), Probation Services as well as police officers and their supervisors to ensure that all requests and enquiries are dealt with promptly, effectively, and efficiently.
This role requires proven ability to work to strict deadlines, managing a high personal workload whilst balancing competing demands without the need for close supervision. Competency in the use of IT, including Microsoft packages or equivalent, is also essential.
Benefits of this role include career progression, contributory pension scheme, generous annual leave allowance, discounts for everyday spend, on-site gyms and sports clubs, and discounted contributory healthcare scheme.
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