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Supported Living Service Manager
2 months ago
We are seeking a highly skilled and experienced Registered Manager to lead our new supported living service in the North West. As a key member of our team, you will be responsible for the overall management and operation of the service, ensuring the highest standards of care and support are provided to our service users.
Key Responsibilities- Leadership and Management:
- Lead and inspire a team of support staff to deliver exceptional care and support services.
- Ensure all staff are trained, motivated, and adhere to company policies and procedures.
- Foster a positive and inclusive workplace culture that reflects our core values.
- Service Delivery:
- Oversee the day-to-day operations of the supported living service, ensuring compliance with regulatory standards and company policies.
- Develop and implement individualized care plans that meet the needs and preferences of each client.
- Monitor and evaluate the effectiveness of the service, identifying areas for improvement and implementing changes as necessary.
- Compliance and Quality Assurance:
- Ensure the service operates in compliance with CQC regulations and other relevant legislation.
- Conduct regular audits and quality checks to maintain high standards of care.
- Address any issues or concerns promptly and effectively, ensuring continuous improvement.
- Client Engagement:
- Build and maintain positive relationships with clients, their families, and external stakeholders.
- Promote client involvement in service planning and decision-making processes.
- Ensure clients' rights and choices are respected at all times.
- Financial Management:
- Manage the service's budget effectively, ensuring financial sustainability.
- Monitor expenditure, prepare financial reports, and identify opportunities for cost efficiency.
- NVQ Level 5 in Health and Social Care or equivalent.
- Registered Manager status with CQC or eligibility to register.
- Proven experience in a managerial role within a supported living or similar care setting.
- Strong knowledge of CQC regulations and care standards.
- Established relationships with health/mental health commissioners and stakeholders in the North West and across the UK.
- Experience in managing budgets and financial planning.
- Skills in writing tenders and joining Local Authority Frameworks.
- Competitive salary and performance-related bonuses.
- Comprehensive induction and ongoing training opportunities.
- Career progression and development within a growing organization.
- Supportive and collaborative working environment.
- Wellbeing initiatives.
- 28 days holiday including bank holidays.
