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IT Support Specialist
2 months ago
We are seeking an experienced IT Support Engineer to join our team at FitzRoy, a leading provider of care services for adults with learning disabilities, autism, and complex mental health needs.
As a key member of our IT team, you will be responsible for supporting and developing our existing IT infrastructure, working closely with our regional services and stakeholders to deliver easy-to-use, robust, and information-driven solutions.
Key Responsibilities- Lead the setup and configuration of IT infrastructure and hardware in our services nationwide.
- Assist the IT helpdesk team in delivering high-quality support to our staff.
- Build and maintain network topology diagrams for services.
- Provide training and resources to the IT Support 1st line team on areas within your specialism.
- Plan and execute a schedule to successfully roll out infrastructure installations.
- Experience of infrastructure installations and strong communication skills.
- Excellent problem-solving skills and a collaborative approach.
- Ability to engage with a range of stakeholders across an organisation.
- Self-motivated with a flexible approach to work.
We support over 1,000 adults with a range of learning and physical disabilities, autism, and complex mental health needs across more than 100 services in England.
We employ 1,500 staff, and through our registered care homes, supported living, support at home, and day services, we are committed to breaking down barriers and raising the bar in standards of quality care for the people we support.
