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Customer Service Representative
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We are seeking a highly skilled and compassionate individual to join our team as a Receptionist at Avery Healthcare. As a Receptionist, you will be the first point of contact for our residents, families, and visitors, providing exceptional customer service and administrative support.
Key Responsibilities- Answering telephone calls and responding to enquiries in a professional and courteous manner.
- Completing administrative tasks, maintaining databases, and providing support to the General Manager as required.
- Maintaining the reception area in a tidy and organized state, liaising with Housekeeping to ensure high standards are met.
To be successful in this role, you will possess excellent communication skills, both verbal and written, and be confident in using computers. You will also have a positive, friendly, and welcoming attitude, with previous experience in problem-solving and client complaints.
About Avery HealthcareAvery Healthcare is a leading provider of luxury elderly care homes in the UK, committed to creating meaningful lives for our residents. We offer a supportive and inclusive work environment, with opportunities for career development and growth.
Please note that this role requires a DBS Disclosure check and proof of eligibility to work in the UK. We are an equal opportunities employer and welcome applications from all qualified candidates.
