Service Excellence Advisor
3 weeks ago
We are currently seeking a highly motivated and experienced Service Excellence Advisor to join our team at Next. As an International Language Advisor, you will play a key role in providing exceptional customer service to our clients via phone, email, and chat while navigating our systems.
Key Responsibilities
You will be responsible for building trust with customers, listening to their needs, and communicating solutions to resolve their queries. This will require excellent communication skills, fluency in English and German, and good literacy and numeracy skills. You will also need to work independently and as part of a team, demonstrating a positive and resilient attitude, along with confidence and empathy.
About the Salary
The salary for this position is £13.46 per hour (plus £1 extra for weekend shifts) with potential performance bonuses, which is approximately £25,000-£28,000 per annum.
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Customer Service Excellence Advisor
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Service Excellence Manager
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Service Excellence Coordinator
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Leicester, Leicester, United Kingdom Kirkham Young Ltd Full timeJob Description:Kirkham Young Ltd is committed to delivering exceptional healthcare services. As a Stoma Care Nurse Advisor, you will play a vital role in ensuring that our patients receive the highest standard of care.Your primary responsibility will be to review, audit, and improve the quality of care for stoma patients. You will also provide expert advice...
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Service Excellence Advocate
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Customer Experience Advisor
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Retrofit Advisor
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Currency Advisor Role
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