Currency Advisor Role
17 hours ago
About the Role: As a Currency Advisor, you will be responsible for delivering exceptional customer service, processing daily online FX requests and deliveries, and meeting key performance goals. You will also establish yourself as a trusted advisor, providing support and advice on great Travelex products and services.
Responsibilities:
- Build relationships with customers to understand their travel and currency needs, tailoring their experience based on their destination.
- Provide expert advice on foreign exchange products and services, ensuring that our customers have a seamless experience.
- Process daily online FX requests and deliveries with attention to detail.
- Meet key performance goals, both procedural and customer-focused.
What We Offer:
- A competitive salary of £12.50 per hour + monthly bonus.
- A comprehensive range of insurances, including Private Medical, Dental, and Critical Illness.
- Employee wellness programs offering guidance on physical, mental, and financial wellbeing.
- A wide array of employee discounts through Bravo Benefit.
- Flexible hours and shift patterns to suit various lifestyles, with opportunities for overtime.
- 25 days holiday (pro-rata), plus bank holidays and the option to sell extra days.
- Pension with Scottish Widows.
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