Currency Advisor Role

17 hours ago


Leicester, Leicester, United Kingdom Travelex Deutschland Gmbh Full time
Job Summary: We are seeking a highly skilled Currency Advisor to join our team at Travelex Deutschland Gmbh. In this role, you will provide expert advice on foreign exchange products and services, ensuring that our customers have a seamless experience.

About the Role: As a Currency Advisor, you will be responsible for delivering exceptional customer service, processing daily online FX requests and deliveries, and meeting key performance goals. You will also establish yourself as a trusted advisor, providing support and advice on great Travelex products and services.

Responsibilities:
  • Build relationships with customers to understand their travel and currency needs, tailoring their experience based on their destination.
  • Provide expert advice on foreign exchange products and services, ensuring that our customers have a seamless experience.
  • Process daily online FX requests and deliveries with attention to detail.
  • Meet key performance goals, both procedural and customer-focused.

What We Offer:
  • A competitive salary of £12.50 per hour + monthly bonus.
  • A comprehensive range of insurances, including Private Medical, Dental, and Critical Illness.
  • Employee wellness programs offering guidance on physical, mental, and financial wellbeing.
  • A wide array of employee discounts through Bravo Benefit.
  • Flexible hours and shift patterns to suit various lifestyles, with opportunities for overtime.
  • 25 days holiday (pro-rata), plus bank holidays and the option to sell extra days.
  • Pension with Scottish Widows.


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